Sales and Retails Operations Officer/Supervisor
1 day ago
Key Responsibilities
Responsible for supervising multiple retail store locations, ensuring smooth operations, quality merchandising, and excellent customer service.
Store Operations and Supervision
- Visit and monitor assigned stores on a daily or scheduled rotation
- Supervise Sales Associates and ensure they follow store standards and SOPs.
- Provide guidance, coaching, and support to sales associates.
- Address store concerns and escalate issues when needed.
Sales and Customer Service
- Actively promote and sell products in-store when necessary.
- Ensure Sales Associates deliver outstanding customer service.
- Monitor store performance and identify high – or low-moving products.
Merchandising & Inventory
- Check store merchandising quality: product display, cleanliness, and brand standard compliance.
- Conduct regular inventory checks.
- Ensure stocks are sufficient and coordinate replenishment.
- Monitor fast-moving and slow-moving items.
Data Organization & Reporting
- Compile and submit daily and weekly reports from various assigned stores.
- Consolidate sales data, inventory updates, and operational concerns.
- Track performance indicators and provide insights for improvements.
Brand Representation
- Maintain a professional and positive image in all stores visited.
- Uphold brand standards and ensure consistency across all branches.
Education: Bachelor's degree in Business Administration, Marketing, or related field (or substitute with Bachelor's degree plus 3 years of relevant work experience.
Experience:
- At least 2-3 years' experience in retail, merchandising, & store supervision(beauty, skincare, lifestyle brands is an advantage)
- Experience using Sprout or similar timekeeping systems is an advantage
Skills:
Proficient in MS Excel, Google Sheets, and reporting tools
Knoweledge in merchandising and basic inventory management
Good communication and interpersonal skills
Positive attitude and well-groomed appearance
Trustworthy, responsible, and able to work with minimal supervision
Physically fit and comfortable travelling/roving across locations
Strong organizational and multitasking abilities
Detail Oriented and process-driven mindset
Ability to work in a fast-paced and growing sales environment
Maintains confidentiality and data integrity
Benefites:
- Basic salary
- Employee discount on products
- Paid training and career growth path
- Meal and transpo allowance subsidy
- Complete government benefits (SSS, PhilHealth, Pag-IBIG)
- HMO benefits upon regularization
Job Types: Full-time, Permanent
Pay: Php30, Php40,000.00 per month
Benefits:
- Employee discount
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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