Accounts Receivable/B2B Collections Associate

2 days ago

Pasay, National Capital Region, Philippines Conduent Full time $40,000 - $60,000 per year

Role and Responsibilities

Collection work on accounts to minimize bad debt losses, support

collections, and profitable sales

Perform Financial Transactions

· Organize work list to prioritize by outstanding dollars, risks levels, pay history and overall

customer value.

· Analyze accounts receivable information to determine priority.

· Reconcile transactions and/or accounts.

· Resolve all dispute cases to a mutual satisfactory end between customer and Company.

· Support monthly/quarterly customer review meetings.

· Work with customer account teams to identify trends and opportunities for improvement.

· Handle customer and supplier phone calls with a high degree of customer service

· Assist in preparing operating and management reports

Educational Requirements

· University degree in accounting or business-related courses.

Work Experience

· 2 years of equivalent experience (including relevant collection activities)

· Prefers Business to Business collection experience.

Competencies

· Strong analytical and evaluation skills;

· Must have excellent interpersonal and communication skills to effectively work with staff at

various levels and report to executive management;

· Strong communication (written/oral) and negotiation skills.

· Can work well under pressure;

· Organizational / prioritizing skills;

· Problem solving skills;

Preferred Skills

· Must be fluent in English (oral and written)

· Knowledge of Microsoft applications

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