Groups & Meetings Support Executive - French

2 weeks ago

Philippines IHG Full time $2,800 - $11,500 per year
Description

Role Purpose

Provides support to Regional Sales Centers in Europe in the group inquiry and support management process to drive conversion and revenue. Proactively support the delivery of proposals and quotations by cross-checking product information between hotels for all brands within IHG. Proactively grow and maximize revenue and profit opportunities in the Groups and Meetings segment and fulfilment of leads from assigned accounts

Key Accountabilities

  • Fulfills and, where possible, exceeds customer expectations in the conversion of their enquiries into an IHG-branded hotel with a focus on generating the best levels of revenue
  • Where first-choice property may not be available, cross-sell the customer to another IHG-branded property
  • Ensures accurate and timely capture of pertinent data into the required sales systems
  • Develops and delivers the relevant and appropriate documentation to the customer and hotel
  • Ensures the timely follow-up and pursuit of business with customers and stakeholders to drive the highest levels of conversion
  • Ensures accurate and timely communication of the status and pertinent information of potential bookings to the initiator and the recipient hotel
     

Key Skills & Experiences

Technical skills and Knowledge

  • Verbal and written fluency in FRENCH and English is a must.
  • Native level speaker with geographical and cultural knowledge of France.
  • Strong sense of initiative, the ability to meet deadlines, deliver on commitments, manage and complete multiple tasks and projects as required.
  • Proven ability in exceeding sales or other related targets, liaising with key stakeholders and the ability to be successful whilst working autonomously.
  • Demonstrates clear and effective verbal and written skills as well as interpersonal skill required to engage with our customers and hotel sales teams across geographies.
  • Strong problem-solving abilities, excellent organization and negotiation skills.
  • Applicants can be overseas and willing to relocate in the Philippines on their own expense.
  • Permanent mid-shift (3pm-12am or 4pm – 1am) and amenable to work-from-home.
  • Willing to process the government mandated requirements.

Experience –

At least one (1) year of business experience in a Call Center, Hotel Guest Relations, Sales Operations or sales support environment.

  • Groups & Meetings Support - German

    2 weeks ago

    Philippines IHG Full time $2,800 - $11,500 per year

    DescriptionRole PurposeProvides support to Regional Sales Centers in Europe in the group inquiry and support management process to drive conversion and revenue. Proactively support the delivery of proposals and quotations by cross-checking product information between hotels for all brands within IHG. Proactively grow and maximize revenue and profit...

  • Groups & Meeting Support Executive - UK & Ireland

    2 weeks ago

    Philippines IHG Full time ₱30,000 - ₱60,000 per year

    DescriptionRole PurposeProvides support to Regional Sales Centers in Europe in the group inquiry and support management process to drive conversion and revenue. Proactively support the delivery of proposals, quotations, and by cross checking product information between hotels for all brands within the IHG. Proactively grow and maximize revenue and profit...

  • Executive Assistant

    2 weeks ago

    Philippines FYDI, INC Full time ₱492,000 - ₱705,000 per year

    Job description:Job Title: Executive AssistantLocation: Cebu City, PhilippinesReports to: COOEmployment Type: ContractAbout FYDI GlobalFYDI Global (Fulfil Your Dreams Internationally) is a leader in Business Process Outsourcing (BPO) and call center services. Since our founding in 2018 and headquarters in Tustin, California, we've grown to operate 11 centers...

  • Digital Marketing Specialist

    1 week ago

    Philippines Amped HQ Full time ₱600,000 - ₱720,000 per year

    Amped HQ is growing fastWe need the best of the best to come and contribute to our staff & clients.With unprecedented client and employee retention, Amped HQ is out to disrupt the industry in opportunities for both clients and employees. Bringing together the best talent, leadership & systems while fostering real relationships, personal & professional...

  • Executive Business Partner

    4 weeks ago

    , , Philippines AXA Group Full time

    Job Title Executive Business Partner Division ---- Department ---- Job Grade 9 Location GT Tower Reporting To (Role) CHRO & CTTO Number of Direct Reports Not Applicable Main Purpose of the Job The Executive Business Partner provides high-level, confidential, and proactive support to an Executive Committee member (Execom), ensuring smooth day to day...

  • Digital Optimisation Specialist

    2 weeks ago

    Philippines Amped HQ Full time ₱360,000 - ₱720,000 per year

    Amped HQ is growing fastWe need the best of the best to come and contribute to our staff & clients.With unprecedented client and employee retention, Amped HQ is out to disrupt the industry in opportunities for both clients and employees. Bringing together the best talent, leadership & systems while fostering real relationships, personal & professional...

  • Groups Coordinator

    3 weeks ago

    , Metro Manila, Philippines Goway Travel Full time

    Job Type: Full TimeLocation: Hybrid - Pasig, Metro ManilaReporting to: Operations Supervisor / Director of Commercial & Operations Goway Travel was founded in Toronto in 1970 by Bruce Hodge, a young Australian economist who moved to Canada to follow his dreams. From there, we have established ourselves as a global influence with offices in Toronto,...

  • Group Operations Support Team Lead

    2 weeks ago

    , Metro Manila, Philippines Goway Travel Full time

    Group Operations Support Team Lead – Goway GroupsOnly Job Type: Full Time Location: Hybrid Reporting to: Operations Manager / Director of Commercial & Operations Job Purpose Your role is to be an active part of the team and to lead and oversee the daily operations of the GroupsOnly Operations Support team, ensuring smooth coordination with the North...

  • Underwriting Specialist – Group Underwriter

    2 weeks ago

    Philippines AXA Full time ₱240,000 - ₱720,000 per year

    Graduate of Bachelor's degree (of any course)Graduate of a Medical degree is an advantagePreferably with 1-2 years in clerical or administrative support in an insurance or financial services companyGood in written and verbal communication skills A residence near Makati is an advantageUnderwriting SpecialistAuto-Underwriting for Non-Medical applications up...

  • Underwriting Specialist – Group Underwriter

    2 weeks ago

    Philippines AXA Full time ₱240,000 - ₱720,000 per year

    Please visit for more information.Graduate of Bachelor's degree (of any course)Graduate of a Medical degree is an advantagePreferably with 1-2 years in clerical or administrative support in an insurance or financial services companyGood in written and verbal communication skills A residence near Makati is an advantageUnderwriting...