Sales Assistant

3 days ago

Manila, National Capital Region, Philippines STAFFVIRTUAL Full time

Description Overview

The Sales Assistant is responsible for providing administrative, clerical, and customer support. Follows up with customers, completes orders, and processes sales leads.

RESPONSIBILITIES:

  • Answers and transfers phone calls, screening when necessary.
  • Provides product, promotion, and pricing information by clarifying customer requests, selecting appropriate information, forwarding information, and answering questions.
  • Maintains customer databases by inputting customer profiles and updates, preparing and distributing monthly reports
  • Answers questions about product.
  • Responds to emails, phone calls, and other forms of correspondence.
  • Explain promotional offers.
  • Make PowerPoint presentations for sales staff.
  • Organize events, conferences, and other meetings including travel arrangements.
  • Ensure all customer information is accurate.
  • Maintains polite and professional communication via phone, e-mail, and mail.
  • Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
  • Prepares agendas and schedules for meetings.
  • Records and distributes minutes or other records for meetings.
  • Maintains office supplies and coordinates maintenance of office equipment.
  • Performs other related duties as assigned.

SKILLS:

  • Excellent organizational skills and attention to detail.
  • Excellent verbal and written communications skills, active listener.
  • Critical thinking
  • Ability to work under pressure, multi-task and meet deadlines.
  • Solid understanding of clerical procedures and systems, such as recordkeeping and filing.
  • Strong interpersonal skills and customer service skills.
  • Ability to respond to problems with a calm, courteous, helpful manner and attitude.
  • Proficient with Microsoft Office Suite or related software.
  • NetSuite, ERP or CRM experience helpful.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • High school diploma or equivalent; college degree preferred.
  • Three to five years of experience in an administrative role.
  • Ability to support multiple projects simultaneously
  • Familiarity with the body jewelry and piercing industry is a plus.
  • Self-motivated and able to thrive in a results-driven environment.

PERKS:
Remote Work Setup
Company Laptop provided
HMO Coverage on Day 1 + Free HMO Dependent After 6 Months
Paid Time Off (Vacation Leave, Sick Leave, Birthday Leave, Maternity Leave, Paternity Leave, Solo Parent Leave, and more)
Unused Leave Conversion
Attendance Bonus
13th month pay + Government Statutory Benefits
Monthly Prizes and Bonuses
PHP 10k to 30k Referral Bonus

Setup: Remote
Shift: Night Shift

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