lease administration supervisor
3 hours ago
JOB SUMMARY
- The Leasing Administration Supervisor supports the daily operations of the Good Stays Department by overseeing lease documentation, client coordination, and administrative workflows. The role ensures that lease contracts are properly managed, billing and collection targets are met, and departmental KPIs are achieved. It also involves coordinating with internal teams and clients to ensure smooth execution of leasing processes and compliance with company standards.
JOB DESCRIPTION
Provides administrative support to the department, such as but not limited to the following:
- Ensures complete and accurate documentation of lease contracts, including proper filing and tracking of physical and electronic records for easy access and audit readiness.
- Coordinates with unit owners to communicate lease terms, contract status, and commission details, ensuring transparency and timely updates.
- Assists in the preparation, review, and processing of lease-related legal documents and correspondence, ensuring compliance with company policies and legal standards.
- Monitors critical lease dates such as expirations, renewals, rent escalations, and termination options, and ensures timely action to avoid lapses or missed opportunities.
- Maintains and updates lease databases, ensuring data integrity and availability for reporting and decision-making.
- Conducts credit reviews and analysis of potential tenants, ensuring proper documentation and endorsement of concerns to management when necessary.
- Oversees billing and collection activities, ensuring rental payments are tracked, collected, and reconciled in accordance with targets.
- Coordinates with internal departments (e.g., Finance, Tenancy, Legal) to resolve operational issues and support seamless lease administration processes.
- Prepares regular reports on lease status, collections, contract expirations, and other key metrics for management review.
- Supports the Assistant Manager in implementing departmental policies, procedures, and performance standards.
- Provides guidance and support to junior staff, ensuring tasks are completed accurately and efficiently.
- Performs other related functions and tasks assigned by higher management to support the overall operations of the Good Stays Department.
JOB QUALIFICATIONS AND SKILLS REQUIRED
- Preferably a graduate of Business Administration, Finance, Accountancy, Real Estate, or related field.
- With at least 2–3 years of experience in lease administration, property management, or real estate operations.
- Proficient in MS Office (Word & Excel); familiarity with lease management systems is an advantage.
- Strong organizational and analytical skills.
- Detail-oriented with the ability to manage multiple lease contracts and deadlines.
- Excellent communication and interpersonal skills for coordinating with clients and internal teams.
- Ability to resolve financial discrepancies, compliance issues, and tenant concerns.
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