Lead-Real Time Analyst

Company DescriptionWe areOne Sutherland— a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work...

The Workforce Real-Time Analyst is responsible for the real-time management of contact center operations to ensure all service level agreements and key performance indicators are met. This role involves monitoring agent performance and adherence, making dynamic adjustments to staffing levels based on call volume, and collaborating with management to optimize...

Company DescriptionSutherland is seeking an attentive and goal-oriented person to join us as a Lead WFM Management. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionDescription - Internal...

Company DescriptionSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals.We are looking for someone who has:At least 1 year WFM Real Time Analyst work experience in the BPO...

Make the Smart Move with PeopleSmart Placements – Join Our Team and Build Your CareerAre you a detail-oriented researcher with hands-on experience using BCI Central? This role offers the opportunity to support business development efforts by identifying high-quality project leads in the construction and infrastructure sectors. It's not about chasing...

Position Summary: Ensures passing service levels for each Operations account by engaging in real-time management of the queue. Responds to and acts as the central point of communication in all events and of circumstances impacting account performance.Specific Responsibilities:Updates and processes data for real-time performance analysis. Obtains quantifiable...

Position Title: Lead Generation SupportWork Set Up: On-SiteSchedule: 11:00 AM to 8:00 PM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are looking for a detail-oriented and proactive Lead Generation Support to support our sales and business development teams. In this role, you will provide daily...

Hiring for 2 locations:Pampanga - 5 openingsSanta Maria, Bulacan - 3 openingsQualificationsCollege graduate of any 4-year course.With 1- 2 years of managerial experience.With existing manpower or willing to recruit at least 3 Property specialists for the team.With a background in sales.Preferably with experience in real estate or sales.Must be skilled in...

Job Description – Real Estate Marketing & Admin Assistant (Onsite, Marquee Mall)We are seeking a detail-oriented and proactive Real Estate Marketing & Admin Assistant to join our team. This role involves supporting a real estate business in Australia with property marketing, administration, and reception duties. The ideal candidate will have prior...