Salesforce Business Analyst
13 hours ago
Job Title: Salesforce Business Analyst (Work from Home)
Job Type: Full-time
Working Hours: New York, United States time zone office (night shift in Philippines)
Role Description
This is a full-time remote role for a Salesforce Business Analyst. The Salesforce Business Analyst will be responsible for the day-to-day tasks, including but not limited to administration, business analysis, analytical skills, business requirements, and business processes.
Required Skills, Experience and Qualifications:
· Administration and Business Analysis Agile project, Salesforce Configuration, User Stories, UAT, Jira, Agile/Scrum, CRM Processes
· Writing Jira stories.
· Good understanding and experience of the various Agile frameworks
· Analytical Skills, business requirements and business processes.
· Excellent written and oral communication skills
· Outstanding stakeholder management skills
· Minimum of 2 years of experience in administration and business analysis practices
· Bachelor's degree in Computer Science, Information Technology, or an equivalent degree
· Understanding of systems engineering concepts and data/process analysis and modelling.
· Salesforce certifications such as Admin, Advanced Admin, or App Builder are preferred
· Experience working with diverse teams and remote teams preferred
· Responsible for identifying and documenting the business needs of their clients and stakeholders, and helping to determine feasible solutions to meet business needs or resolve business problems.
· Precisely capture business problems, value drivers, and functional/non-functional requirements.
· Create clear documentation to communicate requirements and related information; keep updated to align with the solution over the project life cycle.
· Ensure traceability of requirements from business needs and requirements, through testing and scope changes, to the final solution.
· Configure and document software and processes, using agreed standards and tools.
· Create acceptance criteria and validate that solutions meet business needs through defining and coordinating testing.
· Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time and quality.
· Lead stakeholder management activities including facilitation of large design sessions.
· Ability to communicate concisely and clearly.
Job Type: Full-time
Benefits:
- Work from home
Work Location: Remote
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