SU - Senior Solutions Engineer

1 week ago

Manila, National Capital Region, Philippines Somewhere Full time $20,000 - $25,000 per year

Role Description

This is a full-time remote role for a Senior Solutions Engineer at a growing U.S.-based company. The Senior Solutions Engineer will be responsible for ensuring the successful onboarding, adoption, and ongoing value delivery for the company's customers. You will be a trusted technical and product partner to our Delivery, Account Management, and Data Operations teams—supporting everything from preparing enterprise accounts on Link and Sales Hub, to creating and deploying high-impact buyer demand surveys that feed into the company's proprietary intelligence.

 Qualifications

10+ years in a customer-facing technical role such as Solutions Engineer, Technical Account Manager, Business Analyst, or similar—preferably in SaaS or intelligence/data products.Proven track record in enterprise onboarding, technical solution delivery, and customer success outcomes.Strong analytical skills with proficiency in Google Sheets (SQL or BI tools a plus).Experience designing and deploying surveys (Forsta preferred; SurveyMonkey, Typeform, or a similar acceptable).Excellent written and verbal communication skills in English, with the ability to convey technical concepts to business audiences.Ability to manage multiple projects in a fast-paced, dynamic environment while maintaining attention to detail.Collaborative mindset with a passion for solving complex customer challenges.

Responsibilities

Lead the technical onboarding of enterprise customer accounts on Link and Sales Hub, ensuring configurations align with customer-specific needs and workflows.Guide customers through platform navigation, best practices, and advanced features to accelerate adoption.Develop tailored demos, proof-of-concept configurations, and data scenarios that illustrate the platform's value for customer goals.Partner with Account Management to prepare for strategic customer meetings, QBRs, and renewal discussions.Create and deploy buyer demand surveys to capture actionable market intelligence and enrich the company's proprietary datasets.Leverage Forsta (preferred) or equivalent tools (SurveyMonkey, Typeform) for survey execution, ensuring data accuracy and high response quality.Extract, analyze, and interpret data from Link to generate insights and recommendations for customers.Present findings in a clear, business-focused format that drives action.Troubleshoot and resolve technical issues in collaboration with Delivery, Account Management, and Data Operations teams.Provide structured feedback to the Product team on recurring issues, feature requests, and user experience improvements.Develop and maintain comprehensive internal and customer-facing resources, including training guides, knowledge base articles, and onboarding documentation.

​​​​Compensation

$ 2,000 - $ 2,500 per month, paid in USD depending on experience.

Details

Independent contractor agreement paid 2x monthly.The client has a desire for long-term commitment.

  • Senior AV Solutions Engineer

    2 days ago

    Manila, National Capital Region, Philippines EOS Full time

    WHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along...

  • Senior Frontend Engineer

    1 week ago

    Manila, National Capital Region, Philippines KMC Solutions Full time ₱1 - ₱2 per year

    About the role This is a full-time, on-site role based in Metro Manila. As a Senior Frontend Engineer at KMC Solutions, you will play a vital role in designing and developing high-performance, responsive web applications that deliver exceptional user experiences. You will work closely with cross-functional teams to bring innovative digital solutions to...

  • Senior AWS Cloud Engineer

    6 hours ago

    Manila, National Capital Region, Philippines KMC Solutions Full time

    SENIOR AWS CLOUD ENGINEERWe are seeking a highly skilled Senior AWS Cloud Engineer to join our team and lead the design, development, and deployment of robust, scalable, and secure cloud solutions on AWS. This role requires deep expertise in infrastructure-as-code (IaC), container orchestration, serverless architectures, and CI/CD automation.As a key member...

  • AV Solutions Engineer

    1 week ago

    Manila, National Capital Region, Philippines EOS IT Solutions Full time ₱80,000 - ₱120,000 per year

    WHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along...

  • Senior Data Engineer

    1 week ago

    Manila, National Capital Region, Philippines Parameta Solutions Full time ₱1,200,000 - ₱2,400,000 per year

    The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data...

  • Senior IT Solutions Engineer

    1 week ago

    Manila, National Capital Region, Philippines Emapta Full time ₱2,500,000 - ₱5,000,000 per year

    Shape the Future of IT Infrastructure-One Solution at a Time Power up your career with a role that connects you to the global tech landscape-right from home. Here, you won't just troubleshoot-you'll transform. Join a team that drives innovation across cloud, security, and infrastructure, and take your IT expertise to the next level with enterprise-grade...

  • VP, Solutions Engineering

    1 week ago

    Manila, National Capital Region, Philippines Antarex Full time ₱2,500,000 - ₱5,500,000 per year

    About the RoleWe are seeking a Vice President for Solutions Engineering who combines deep technical capability with strong customer engagement skills. This leader will serve as the technical counterpart to our Vice Presidents for Business Development, owning solution strategy, architecture and technical validation across our cybersecurity and SOC focused...

  • Senior Solutions Developer

    1 week ago

    Manila, National Capital Region, Philippines Trigyn Technologies Full time ₱1,500,000 - ₱3,000,000 per year

    Trigyn has a contractual opportunity for Senior Solutions Developer (Copilot Studio, Azure OpenAI and Power Platform). This resource will be working in a Hybrid environment for the client site in Manila, Philippines. Job Description: The Senior Solutions Developer (Copilot Studio, Azure OpenAI and Power Platform) is responsible for designing, developing,...

  • Senior Linux System Engineer

    6 hours ago

    Manila, National Capital Region, Philippines KMC Solutions Full time

    Make your next big career move by applying as KMC Solutions' next SENIOR LINUX SYSTEM ENGINEERWe are looking for a proactive and reliable 1st Level Support Engineer to join our operations team. In this role, you will be the first point of contact for customer support tickets and will coordinate with on-site "smart hands" technicians in the data center. You...

  • Solutions Engineer

    1 week ago

    Manila, National Capital Region, Philippines Cobalt Robotics Full time ₱2,400,000 - ₱3,000,000 per year

    Cobalt harnesses the transformative power of automation to elevate standards of physical safety and security in the workplace. We strive to eradicate mundane, repetitive tasks and empower people to do what they love. Eliminating these time-consuming tasks means workplace teams can focus on serving employees with empathy. Would you like to be a part of this...