Fraud Analyst

4 days ago

Taguig, National Capital Region, Philippines Seven Seven Global Services, Inc. Full time

Key Duties & Responsibilities

Detection & Analysis: Monitor fraud parameters and processes to identify, control, and minimize fraud exposure.
Process Optimization: Continuously review and assess detection profiles; conduct quality assurance on how cases are handled and provide recommendations for improvement.
Deep-Dive Investigations: Lead investigations into fraud cases to identify root causes, calculate revenue impact, and implement corrective actions.
Trend Research: Perform proactive research and information gathering to identify new fraud techniques and evolving industry trends.
Risk Assessment: Analyze and test new products or services to identify potential fraud vulnerabilities and revenue risks before launch.
Cross-Functional Collaboration: Partner with various business units to provide actionable fraud prevention insights and ensure all inherent risks are adequately covered.
Reporting: Deliver timely, accurate, and actionable reports on fraud detections and case outcomes.

Qualifications & Requirements

Technical Skills: Proficient in SQL (GSQL preferred). Highly techno-literate with strong internet research skills and proficiency in MS Office/G-Suite.
Industry Experience: Prior experience managing a Fraud Management System is required. Background in E-commerce or Fintech is highly preferred.
Analytical Mindset: Exceptional problem-solving skills with a keen eye for detail.
Communication: Strong written and verbal communication skills for reporting and inter-departmental collaboration.
Work Style: Self-motivated and organized; able to thrive in a fast-paced, target-driven environment with minimal supervision.
Flexibility: Must be willing to work shifting schedules, including weekends and holidays. Ability to work extended hours (more than 8 hours/day) or on non-scheduled days when necessary.

Work Setup

Human Resource Senior Manager