CSR Massive Hiring
2 weeks ago
We're hiring Customer Service Representatives for a voice account in Makati City Join our dynamic team and help deliver excellent customer experiences through phone support.
Responsibilities:- Answer inbound/outbound customer calls and provide accurate information.
- Handle inquiries, complaints, and requests in a professional manner.
- Troubleshoot issues and ensure quick resolution.
- Document all customer interactions in the system.
- Meet daily performance targets for quality and productivity.
- At least Senior High School graduate or College level/graduate.
- Excellent English communication skills (spoken and written).
- BPO experience in a voice account is an advantage, but not required.
- Strong problem-solving and multitasking skills.
- Willing to work on shifting schedules, weekends, and holidays.
- Must be amenable to work onsite in Makati City.
What We Offer:
- Competitive salary + performance incentives
- Paid training and career development opportunities
- HMO and other benefits
- Fun and supportive work environment
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