Spanish Bilingual Email Support

2 days ago

Makati City, National Capital Region, Philippines Lewis Personnel Management Full time

As a Bilingual Medical Email Support, you will serve as a vital link between healthcare providers and patients. You will manage high volumes of written correspondence, ensuring that Spanish- and English-speaking patients receive clear, accurate, and compassionate assistance regarding their healthcare needs. This role requires a balance of professional administrative skills and a deep commitment to patient privacy (HIPAA).

Key Responsibilities:
  • Written Communication: Draft, edit, and send professional emails in both Spanish and English, maintaining a consistent and empathetic tone.
  • Patient Inquiries: Respond to questions regarding appointment scheduling, prescription refills, billing inquiries, and general clinic information.
  • Translation & Localization: Accurately translate medical instructions or office policies from English to Spanish to ensure patient comprehension.
  • Data Management: Update and maintain Electronic Health Records (EHR) based on information received via email.
  • Compliance: Ensure all email communication adheres strictly to HIPAA regulations and patient confidentiality protocols.

Qualifications:

  • Fluency: Full professional proficiency in written and verbal Spanish and English.
  • Experience: 6 months–2 years in a customer service or administrative role, preferably within a medical or insurance setting.
  • Technical Skills: Proficiency in Microsoft Office Suite (Outlook, Word), Google Workspace, and familiarity with EHR software.
  • Medical Literacy: Basic understanding of medical terminology in both languages.
  • Previous experience in a healthcare setting or a customer service role is preferred
  • Available to work the graveyard shift (US EST)
  • Must be able to work onsite in Makati City
  • Available to start as soon as possible

  • Spanish Bilingual Technical Support Associate

    2 days ago

    Quezon City, National Capital Region, Philippines KMC Solutions Full time

    Make your next big career move by applying as KMC Solutions' next SPANISH CUSTOMER SUPPORT ASSOCIATEWe are looking for a Spanish Customer Support Associate (CSA) who will receive all incoming communications (Calls, Chat, Emails, or Tickets). This role will be responsible for understanding the nature and severity of the problem, updating User Profiles & with...

  • Spanish Bilingual

    1 week ago

    Quezon City, National Capital Region, Philippines KMC Solutions Full time

    We are looking for aSpanish Customer Support Technicianwho will receive all incoming communications from Calls, Chat, Emails and/or Web Tickets. The successfil candidate will be responsible for updating User Profiles & Tickets with the correct information. All customer support representatives need to make the customer feel important, understand their...

  • Spanish Bilingual Appointment Setter

    4 hours ago

    Makati City, National Capital Region, Philippines Lewis Personnel Management Full time

    The Spanish Bilingual Appointment Setter is responsible for scheduling appointments for English—and Spanish-speaking patients. This role will serve as the primary point of contact for patients seeking to schedule appointments with our physicians. The ideal candidate must be fluent in both English and Spanish and possess excellent communication and customer...

  • Spanish Bilingual

    4 days ago

    Quezon City, National Capital Region, Philippines Cognizant Full time

    Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the...

  • Spanish Bilingual Legal Assistant

    1 week ago

    Quezon City, National Capital Region, Philippines BruntWork Full time

    This is a remote position.Normal working hours:  10:30AM to 6:30PM GA Time, with a 1-hour unpaid lunchTraining: 930AM - 5:30PM for first 2 weeks to train ​ Our client is seeking a Spanish Bilingual Legal Assistant to provide vital support to a busy Real Estate and Estate Planning law firm. In this role, you'll prepare legal documents, manage client...

  • Spanish Bilingual Agent

    1 week ago

    Quezon City, National Capital Region, Philippines HGS Full time

    Company offers:Competitive Salary PackageLanguage PremiumMedical and Life InsuranceHMO on Day 1 + 1 Free Dependent Upon RegularizationMinimum Qualifications:Must have above average communication skills of the Spanish languageAbility to work in a non-scripted environmentProficient in MS Office and Internet browsingAmenable to work in shifting schedule,...

  • Spanish Sales Support

    1 week ago

    Makati City, National Capital Region, Philippines Discover the World - Global Full time

    Job Accountabilities:Handle customer inquiries, bookings and travel-related concerns through email, chat, and phone.Provide accurate and timely information on flights, reservations and travel policies.Utilize airline systems and tools to manage tickets, cancellations, or modifications.Communicate effectively in English and Spanish to assist international...

  • Spanish Sales Support

    7 days ago

    Makati City, National Capital Region, Philippines Discover the World - Global Full time

    Job Accountabilities:Handle customer inquiries, bookings and travel-related concerns through email, chat, and phone.Provide accurate and timely information on flights, reservations and travel policies.Utilize airline systems and tools to manage tickets, cancellations, or modifications.Communicate effectively in English and Spanish to assist international...

  • Spanish Bilingual

    4 days ago

    Quezon City, National Capital Region, Philippines Cognizant Full time

    Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the...

  • Assistant Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines Kels global ventures Full time

    Job title: Assistant Manager-Operations (Spanish Bilingual)Campaign: Banking & Financial ServicesHeadcount: 1Location: Bridgetowne, Quezon CitySalary: 60,000.00Shift: Nigh ShiftTarget Start Date: ASAPQualifications:3 years exp as a Spanish Bilingual Supervisor in the BPO with 3 years of CS background Financial /Mortgage experience is a plus.Excellent...