Restaurant Supervisor

2 days ago


SM City North EDSA, Philippines Rue Bourbon Full time ₱23,000 - ₱250,000 per year

The Restaurant Supervisor is responsible for providing support to the store management team by monitoring of dining, bar and kitchen station in a given shift. This includes maintaining control over restaurant and kitchen supplies, inventory, and other opening and closing procedures standards in each shift. Assists the operations staff in ensuring the standards of quality and customer service are met.

  • Maintain a clean and safe work environment that adheres to proper standards, by doing a walk-thru of the interiors, kitchen stations, comfort rooms, security, etc.
  • Assist direction to employees regarding operational and procedural issues, throughout the shift ensuring proper food specifications, portioning, handling and other safety and sanitation standards
  • Always keen on monitoring the cleanliness of the restaurant kitchen and dining standards

· Have a full and comprehensive knowledge of each restaurant menu and any specials in order that you can advise customers and waiting employees about each of the dishes offered.

  • Motivate the staff in selling high returns to net menu items to hit target sales
  • Responsible to hit target sales consistently
  • Conducts table visits and ensures all orders are served correctly
  • Handles customer issues and concerns
  • Makes sure that quality service is maintained by asking for customer feedbacks and check back system
  • Represents Rue bourbon to guests and future customers/affiliates
  • Act as backup of the Restaurant Manager when he/she is unavailable
  • To work closely with the Receptionist for reservations, monitoring of the customer database and helps in conducting first name basis system.
  • Has the power to use "Bourbon marketing" provided he/she observes proper procedure

· Know by heart and follow the company's standard operation procedures

  • Keep the Restaurant Manager promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken
  • At all times provides a favorable image of Rue Bourbon aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor
  • Carry out any task or job suggested by managers or those that are necessary to keep our standards of quality and those that are needed to keep our guests happy
  • Have a general awareness of Health and Safety in relation to all tasks and activities undertaken in bar operations

Job Type: Full-time

Pay: Php23, Php25,000.00 per month

Benefits:

  • Company Christmas gift
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Transportation service provided

Ability to commute/relocate:

  • Ortigas Pasig: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Restaurant Manager: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person



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