Host for Ladurée Manille

Qualifications:

• Previous experience in a receptionist, front-of-house, or customer service role, preferably in a luxury or high-end restaurant
• Proficiency with reservation systems and basic POS knowledge is a plus.
• High school diploma or equivalent.

Role and Responsibility:

• Makes sure that customers get the best services obtainable in the restaurant, and this begins from the moment they walk into the restaurant to when they leave.
• Greets customers in a courteous and professional manner, welcomes them to the restaurant, and attends to their inquiries before handing them to a waiter who will take their orders.
• Draw up client bookings for tables and ensure that tables are set before clients' arrival
• Manage the front desk by receiving incoming calls, greeting and attending to customers
• Inform guests about the availability of tables and direct them to the tables
• Keep records of guests who visit the restaurant
• Assist customers with answers to queries, and proffer solutions to issues within your capacity
• Check restaurant's emails and respond to them accordingly; draw the attention of management to certain mails when necessary
• Communicate with other staff, such as dinner, informing them of clients' bookings, needs and complaints

Job Type: Full-time

Language:

• English (Preferred)

Work Location: In person