Telecollector

• Locate customers through advanced skip-trace techniques.
• Negotiate Payment Schedules (full payments or acceptable and timely payment arrangements)
• Negotiated account resolution, accurately inputted, and documented all actions within the collections system on an as-it-happens basis.
• Handled incoming customer account inquiries promptly, generally on the same day.
• Maintained good customer relations with borrowers and effectively solved problems in an effort to resolve account delinquency and prevent losses.
• Collected customer payments in accordance with payment due dates.
• Maintain Customer Data
• Coordinates request for a statement of accounts and certificate of payment

QUALIFICATION AND SKILLS:

• Data Entry, digital systems, and some data entry ability are essential
• Negotiation and Communication Skills, Detail-Oriented
• Experience using spreadsheets
• Independent, can work under pressure, is computer literate, and can multi-tasks
• Excellent Attitude and Behavior Candidate
• experience in the related field is an advantage
• Willing to work on-site in Ortigas

Job Type: Full-time

Salary: Php18,127 per month

Schedule:

• M-F (8:30am-5:30pm), S(8:00-12nn)-once or twice a month
• 8 hour shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Ortigas Pasig: Reliably commute or plan to relocate before starting work (Required)

Job Type: Full-time

Pay: From Php18,127.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Experience:

• Collector: 1 year (Preferred)

Location:

• Ortigas (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person