
Customer Service Agent
4 days ago
Department
Customer Service - San Jose
Employee Type
Probationary
Explore this opportunity as a Customer Service Agent at
San Jose
Airport and join our growing team at 1Aviation
Attends to passenger needs and requirements based on company policies and procedures within the assigned area.
What You Will Do
- Ensure that 1Aviation's Vision, Mission, and Values are achieved.
- Promote and ensure compliance with quality, safety, security, and customer service standards based on
regulatory requirements, government laws, acceptable industry standards, and company policies and
procedures.
- Perform tasks based on the training provided.
- Attend pre-flight briefing conducted at least thirty (30) minutes before the opening of check-in counters;
Attend post-flight briefing.
- Observe on-time opening and closing of counters/gates as required by the Carrier.
- Maintain cleanliness and orderliness of counters/gates at all times.
- Attending guest's inquiries and aid and solution based on company policies and procedures.
- Handle flight disruption-related issues within authorized parameters and established standards.
Escalate to station management issues/challenges beyond authority.
- Generates ancillary reports and ensures all irregularities are recorded.
- Prepare documents and endorse special handling guests to designated personnel.
- Prepare Sales reports and handle cash collections/sales for safekeeping and bank remittances for
deposit.
- Shall remain at the airport for at least thirty (30) minutes after dispatching the last flight for the day, as
a precaution in case the flight returns for whatever reason.
- Performs specific functions that may be assigned by the Immediate Superior
An ideal candidate for this role should possess the following qualifications:
Required Educational Background
- Must be a graduate of 4-year course preferably in Hospitality Management/Tourism
- Preferably with work experience in a Customer Service environment
- Service Oriented
- Above average communication skills
- Analytical Skills
Experience Range Range (Years)
0 - 1 years
Job posted on
-
Field/Sub-Agent Specialist
4 days ago
San Jose, Mimaropa, Philippines PETNET, INC. Full time ₱600,000 - ₱1,200,000 per yearThe Field/Sub-Agent Specialist is the lead of the Sub-Agent network and the profitability of Pera Hub in the Sub-Agent entities and Sub-Agent locations in the assigned Region. They are responsible for ensuring the compliance of BSP and Operational requirements of their Sub-Agent Entities and Locations.ResponsibilitiesTraining of Sub-Agent and Sub-Agent Front...
-
Customer Service Representative
2 days ago
San Jose, Mimaropa, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per yearAs a Customer Service Representative, you'll be the front line of communication, assisting customers through calls, chats, or emails. Your role will be essential in providing top-tier service, solving problems, and ensuring customers have the best experience with the company.What We Offer:No experience required – we provide trainingCompetitive salary +...
-
Marketing Representative
4 weeks ago
San Jose, Mimaropa, Philippines PuroClean of the Cape Fear Full timeOverviewPuroClean, a leader in emergency property restoration services, helps families and businesses overcome the setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a servant-based leadership mindset and seek to create an environment where our team members can grow both professionally and...
-
Marketing Representative
2 weeks ago
San Jose, Mimaropa, Philippines PuroClean of Syracuse North Full timeOverviewPuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both...
-
Marketing Representative
2 weeks ago
San Jose, Mimaropa, Philippines PuroClean of South Miami Full timeOverviewPuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both...
-
Marketing Representative
3 weeks ago
San Jose, Mimaropa, Philippines PuroClean of McAllen Full timeOverviewPuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both...
-
Marketing Representative
4 weeks ago
San Jose, Mimaropa, Philippines PuroClean Certified Restoration Specialists of Centennial Full timePuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally...
-
Marketing Representative
4 weeks ago
San Jose, Mimaropa, Philippines PuroClean of Bloomington Full timePuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally...
-
Marketing Representative
4 weeks ago
San Jose, Mimaropa, Philippines PuroSystems LLC Full timePuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally...
-
Marketing Representative
4 weeks ago
San Jose, Mimaropa, Philippines ComForCare Home Health Care - Myrtle Beach Full timeOpportunity to Help People in Times of NeedAggressive Competitive WagesCompany and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership'...