Medical Device Service Engineer

19 hours ago

Makati City, National Capital Region, Philippines Quantum Healthcare Philippines, Inc. Full time ₱900,000 - ₱1,200,000 per year
Medical Device Service Engineer

Location: Makati City

Job Type: Full-time

Department: Service & Technical Support

Reports To: Service Manager

Job Summary:

We are seeking a skilled Medical Device Junior Service Engineer to install, maintain, troubleshoot, and repair medical equipment. The ideal candidate will have technical expertise in biomedical devices, strong problem-solving skills, and a commitment to customer satisfaction.

Key Responsibilities:

  • Installation & Setup: Install and configure medical equipment at hospitals, clinics, and healthcare facilities.
  • Maintenance & Calibration: Perform routine preventive maintenance, calibrations, and inspections to ensure equipment meets manufacturer and regulatory standards.
  • Troubleshooting & Repair: Diagnose and resolve technical issues with medical devices, including electrical, mechanical, software-related, and networking problems.
  • Customer Support: Provide technical assistance and training to healthcare professionals on equipment usage, software interfaces, and basic troubleshooting.
  • Documentation & Reporting: Maintain accurate service records, write reports on maintenance and repairs, and update service logs.
  • Regulatory Compliance: Ensure all work adheres to safety regulations and manufacturer guidelines, including FDA, DOH, and local healthcare standards.
  • Collaboration: Work closely with sales, technical support, and suppliers to address customer needs and improve service quality.

Qualifications & Skills:

  • Education: Bachelor's degree in Biomedical Engineering, Electronics Engineering, Electrical Engineering, Computer Engineering, or a related field.
  • Experience: At least 2 years of experience in servicing medical devices, including X-ray, C-Arm, Ultrasound, CR, or DR systems.

  • Technical Skills:

  • Knowledge of medical imaging systems, particularly X-ray, C-Arm, Ultrasound, CR, DR, or similar medical equipment.

  • Strong troubleshooting and diagnostic skills in electrical, mechanical, software, and IT/networking systems.
  • Familiarity with calibration tools, service software, and remote diagnostics.

  • Soft Skills:

  • Excellent communication and customer service skills.

  • Ability to work independently and manage time effectively.
  • Strong analytical and problem-solving abilities.

  • Other Requirements:

  • Willingness to travel to client sites.

  • Valid driver's license (preferred).
  • Certifications from medical device manufacturers or IT/networking (a plus).

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