Non-voice Account

4 days ago


Ortigas, Philippines Sapient Careers Ph - SGS Full time

One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sites

Position Overview:

Responsible for assisting customers with their online shopping experience including product inquiries, order processing, delivery updates, returns, refunds, and account-related concerns

Job Responsibilities:

  • Respond promptly to customer inquiries via phone, chat, or email.
  • Knowledgeable with the Shopping sites Amazon, eBay, Lazada, Rakuten, etc.
  • Track shipments and provide delivery updates.
  • Process returns, exchanges, and refunds according to company policies.
  • Troubleshoot basic issues like account login, payment errors, or navigation problems.
  • Document customer interactions and updates accurately in the CRM system.

WHAT's IN IT FOR YOU?

  • Salary of Up to 28k
  • 30k Sign-on Bonus
  • Day shift, Night shift, and Graveyard shift
  • Voice and Non-voice accounts are available
  • Local Account and International Account

URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Job Type: Full-time

Pay: Php18, Php28,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person



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