Operations Analyst
6 days ago
Qualifications:
- Graduate of Accounting, Finance, Business Administration, Office Management, or any relevant degree
- At least 3 years of experience as Real-Time Analyst, Workforce Analyst, or any relevant role
- Must be proficient in Microsoft Excel and other Office 365 Applications (Outlook, Teams, Word, PowerPoint, etc)
- Strong organizational and planning skills
- Excellent time management skills
- Ability to multitask and prioritize work
- Strong attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Comfortable working both individually and as part of a team
- Self-starter and willing to take initiative
- Must be willing to work in a hybrid arrangement and in a night shift schedule
Responsibilities:
- Assist in planning, coordinating, and executing operational activities across the service line.
- Monitor and analyze performance metrics to identify areas for improvement.
- Support the implementation of process improvements and standard operating procedures.
- Collaborate with the Operations Manager to ensure timely and accurate reporting.
- Maintain documentation and records related to operational workflows.
- Provide administrative and logistical support for projects and initiatives.
- Participate in meetings and contribute to strategic planning discussions.
- Special projects and additional responsibilities as assigned
Job Types: Full-time, Permanent
Pay: Php25, Php40,000.00 per month
Benefits:
- Additional leave
- Company events
- Health insurance
- Life insurance
- Paid training
Education:
- Bachelor's (Required)
Willingness to travel:
- 50% (Required)
Work Location: In person
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