Sales Staff
6 days ago
- Handles customer service and sales support, answering inquiries about telecom products and services, assisting with account management such as billing and upgrades, and providing after-sales support.
- Key duties include accurately documenting customer interactions, managing inbound/outbound communications, and contributing to customer satisfaction and retention by resolving issues and explaining features.
- Customer Interaction & Support:
- Respond to customer inquiries via phone, chat, and email about plans, services, and features.
- Handle account management tasks like service renewals, cancellations, and upgrades.
- Provide troubleshooting for issues such as payment problems or internet connectivity.
- Sales Assistance:
- Explain the features and benefits of telecom products and services to potential and existing customers.
- Promote and sell products, guiding customers through the sales process.
- Assist in lead generation and customer relationship development.
Job Type: Full-time
Pay: Php18, Php21,000.00 per month
Work Location: In person
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