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Store Manager

6 hours ago

Manila, National Capital Region, Philippines Klaiya Full time

Job Summary: As a Store Manager, you will be responsible for overseeing all aspects of store operations to ensure profitability, customer satisfaction, and a positive work environment. Your primary goal will be to drive sales, manage inventory, and lead a team of retail associates to deliver exceptional service and achieve business objectives.

Key Responsibilities:

  • Lead and motivate a team of retail associates to deliver outstanding customer service and meet sales targets.
  • Implement strategies to drive sales growth and increase profitability, including merchandising, promotions, and upselling techniques.
  • Create and maintain a welcoming and visually appealing store environment that reflects the brand image.
  • Train and develop staff on product knowledge, sales techniques, and operational procedures to enhance performance and promote career growth.
  • Conduct regular performance evaluations, provide constructive feedback, and address any performance issues in a timely manner.
  • Ensure compliance with company policies, procedures, and safety standards to maintain a safe and secure work environment.
  • Handle customer inquiries, concerns, and complaints promptly and effectively, striving to resolve issues to the customer's satisfaction.
  • Collaborate with the operations manager to implement corporate initiatives, communicate store performance, and contribute to strategic planning.
  • Prepare and analyze sales reports, budget forecasts, and other operational metrics to identify areas for improvement and make data-driven decisions.

Qualifications:

  • Previous retail management experience.
  • Strong leadership and communication skills.
  • Knowledge of inventory management and sales techniques.
  • Flexible schedule availability.

Benefits:
  1. Excellent company culture
  2. Free accommodation & Devices program
  3. High incentive program
  4. Stock Option Program
  5. Work with local & international brands

Company Intro: Klaiya is a advertising agency specialize in brand & performance marketing, , E-Commerce Services & Influencer Marketing .  We are the center of excellence that helps businesses establish and develop their online presence & brand awareness. With a pool of Marketing Gurus, E-Commerce Experts and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.
Brand We've worked with: Nestlé | Unilever | URC | Monde Nission | Del Monte  Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock