Business UAT Analyst

JOB DESCRIPTION

Embark on a rewarding and challenging career as a Business Analyst with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

As a Business Analyst within JPMorganChase, you will play a pivotal role in driving operational efficiency and change initiatives by leveraging data and process analysis. Your work will involve uncovering patterns in data, producing insightful reports, and developing solutions that support business strategies. You will be expected to apply your knowledge of automation and data analytics to solve problems and enhance processes. Your role will also involve collaborating with various teams, delegating tasks, and coaching others to ensure the successful completion of projects. Your decisions, guided by established practices, will have a significant impact on our short-term goals. Your ability to think strategically, innovate, and build effective teams will be key to your success in this role.

Job responsibilities

• Analyze and interpret data sets from varied sources, utilizing your expertise in data analytics to uncover patterns and provide insights that support operational initiatives.
• Develop and implement automation strategies to optimize processes, leveraging your knowledge of systems architecture and automation technologies.
• Assist in the design and development of solutions that support the implementation of business strategies, applying your strategic thinking skills to evaluate potential scenarios and risks.
• Contribute to cross-functional projects, coordinating efforts, sharing knowledge, and leveraging diverse perspectives to solve complex problems and drive organizational success.
• Offer insights and recommendations to team members, ensuring tasks and responsibilities are aligned with business objectives for efficient and effective outcomes.

Required qualifications, capabilities, and skills

• Baseline knowledge or equivalent expertise in data analytics, with the ability to interpret models and diagrams to represent and communicate data requirements.
• Proficiency in using automation technologies to support and implement optimization initiatives.
• Demonstrated ability to work effectively with individuals from different departments, disciplines, or areas of expertise within an organization.
• Experience in using software applications, digital platforms, and other technological tools to solve problems and improve processes.
• Ability to generate new and useful ideas, obtain buy-in, and execute in order to deliver a solution that adds value.
• Excellent team player with strong communication and presentation skills.
• Understand software delivery Lifecycle and have skills in industry standard methodologies and related tasks.

Preferred qualifications, capabilities, and skills

• Capability to leverage artificial intelligence for enhanced data analysis and the provision of actionable business insights.
• Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.
• Expertise in applying customer service skills to understand client needs and deliver tailored business solutions.
• Skill in utilizing conflict management techniques to resolve stakeholder issues and facilitate effective collaboration.
• Developing capability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes.
• Competence in using AI tools to analyze business trends and support strategic decision-making.
• Selenium Automation Skills and Java Script

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.