Medical AR

2 days ago

Ayala Alabang, National Capital Region, Philippines Gear Full time ₱1,200,000 - ₱2,400,000 per year


Sign-On Bonus Offered

Join us and receive a competitive sign-on bonus as a welcome to our growing team Our leading AI platform specializing in medical billing operations, is seeking dedicated and detail-oriented Medical AR and Denial Management Specialists to join our team. The ideal candidates will have at least 6 months of experience in medical billing, AR Calling, Denial Management or a related field and possess strong English proficiency. As part of our client-facing team, you will be providing vital support to client operations by ensuring accurate and compliant medical billing operations through outbound calling, data categorization, and transcript analysis.

Key Responsibilities:

1. Outbound Calling:

  • Make outbound calls to insurance companies and payors to collect essential information, including claim statuses, denial reasons, and any additional relevant details.
  • Conduct all calls in full compliance with the Client's guidelines and applicable healthcare regulations.
  • Maintain professionalism and ensure clear communication during each call.

2. Data Categorization and Labeling:

  • Accurately record, categorize, and label calls or information gathered using the taxonomy and definitions provided by the client.
  • Ensure all claim statuses and call outcomes are properly labeled for consistency in reporting and easy analysis.
  • Deliver categorized data in periodic reports or through the portal developed by client, following the requested format and frequency.

3. Call Transcript Analysis:

  • Analyze recorded call transcripts to extract actionable insights, identifying trends, recurring denial reasons, and other patterns.
  • Compile findings into periodic reports, providing valuable information to the Client to support process improvements and optimize workflows.

Qualifications:

  • Minimum of 6 months of experience in medical billing, insurance claims, or a related field.
  • Strong English proficiency, both verbal and written.
  • Familiarity with healthcare regulations and industry guidelines.
  • Excellent communication skills with the ability to make outbound calls to insurance companies and payors.
  • Detail-oriented and able to maintain accurate records.
  • Ability to work independently while adhering to internal guidelines and procedures.
  • Proficiency in Microsoft Office Suite or similar software; experience with medical billing software is a plus.

Additional Information:

This is a full-time position, and the successful candidate will work closely with the clients team to support their AI-powered platform in improving medical billing operations. The role offers an opportunity for professional growth and development within a dynamic, technology-driven environment.


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