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Front Desk

2 weeks ago

Taguig, National Capital Region, Philippines TahjNsdmm Management Services Inc. Full time ₱200,000 - ₱240,000 per year

OPEN FOR FRESH GRADUATE

  • OPEN FOR FRESH GRADUATES
  • Bachelor Degree holder of Hotel and Restaurant Management, International Travel and Tourism Management, Mass Communications, , Sports Science, Physical Education or any equivalent)
  • Prior experience/training in the hospitality, catering, or event planning industry is a plus
  • With proven work or internship experience abroad is an advantage
  • Preferably with frontline experience especially in complaint handling
  • Personable and projects a professional image
  • Excellent in English (verbal and written)
  • Mature, Highly trainable, Well- mannered
  • Strong interpersonal communication skills
  • Polite and confident with a great deal of patience
  • Aptitude in resolving issues with a customer-focused orientation
  • Can start anytime

DUTIES & RESPONSIBILITIES

  • Assist the Unit Owner/Resident on an efficient and timely manner
  • Answers the telephone and email inquiries pertaining to Reservation, Community Activities, Property Amenities and other common knowledge.
  • Efficient and timely scheduling of Service Request for all maintenance concerns.
  • Act with a sense of urgency in cases of emergency, calamities and other
  • unforeseen events.
  • Proper dissemination of information of residents thru verbal, text, email
  • communication
  • Smile and greet the residents/visitor depending on the time of the day
  • Ensures consistency in delivering and providing excellent customer service
  • Delivering first class customer focused service
  • Can multitask and prioritize as necessary to meet customer needs.
  • Continuously look for opportunities to be of assistance to customers and proactively offering assistance wherever opportunities arise.
  • Answering all telephone calls in a professional and timely manner.
  • To deal efficiently and effectively with all emergencies.

Willing to be deployed in in a High End Condominium in BGC, Taguig City

Job Types: Full-time, Permanent

Pay: Php19, Php20,000.00 per month

Benefits:

  • Flexible schedule
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person