Support roles

4 days ago

Quezon City, National Capital Region, Philippines WNS Full time $50,000 - $100,000 per year

Company Description
Why Join Us?
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

About WNS:
WNS Philippines - Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services – in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for more than 10 years. With more than 11,000 employees spread across 11 sites located in 4 key cities, Quezon City, Pasig City, Muntinlupa City, and Iloilo City – WNS is one of the fastest growing centers in the country.

Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group's over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.

Job Description

  • Must have good problem solving, decision making & analytical skills.
  • Manages team performance.
  • Provide effective coaching and constructive feedback to subordinates.
  • Performs administrative tasks for Operational support.
  • Lead teams into achieving metric goals, complete monthly deliverable and tasks

Qualifications
RPA qualifications:

  • Bachelor university degree in Engineering/Computer Science.
  • Must have atleast 3 years of IT experience and having good understanding of programming concepts.
  • Must have programming background on any coding language (preferably .Net)
  • Must have 1 year experience on RPA tools (Blue Prism/Automation Anywhere/ UIPath)

Project Manager qualifications:

  • Must be a College graduate.
  • Must have at least 5 years end-to-end Project Management experience.

IT roles qualifications:

  • (Team Lead) - Must have at least 5 years IT/Helpdesk experience, with 2 years supervisory role experience.
  • (Team Manager) - Must have at least 8 years experience in IT in a BPO setting with 3 years managerial role.

  • Healthcare Support Roles

    2 days ago

    Quezon City, National Capital Region, Philippines WNS Full time $70,000 - $120,000 per year

    Company DescriptionWhy Join Us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including...

  • Libis Support Roles

    4 days ago

    Quezon City, National Capital Region, Philippines WNS Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionWhy Join Us?We promise our employees to experiencerole clarity, coaching and mentoring, professional development and structured career path through our 5 people promisesand keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety ofbest in class benefits including...

  • Back Office Support

    4 days ago

    Quezon City, National Capital Region, Philippines ALI I.T. SUPPORT SERVICES, INC. Full time ₱480,000 - ₱720,000 per year

    Key Responsibilities:Coordinate clinical notes requests and follow-ups with clinics and doctors.Manage client reminders and handle phone calls with professionalism and courtesy.Monitor the shared inbox, ensuring timely saving, renaming, and forwarding ofattachments to the relevant person-in-charge (PIC).Maintain accuracy in invoice processing by saving and...

  • CSR Role

    4 days ago

    Quezon City, National Capital Region, Philippines STACKph EOR Full time ₱28,000 per year

    HIRING Customer Service Representative (CSR) - Chat Blended AccountAre you ready to take your BPO career to the next level? Join our dynamic team for a Chat Blended Customer Service RepresentativeroleLocation:UPA (Onsite Set-up)What We Offer:Competitive Salary Offer: Up to ₱28,000Onsite Work Setup (Non-negotiable)Virtual Process (Initial stages)A fun and...

  • csr role

    2 days ago

    Quezon City, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱22,000 - ₱28,000 per year

    CALL CENTER HIRING | VIRTUAL PROCESS | NO LONGER PROCESSLooking for a job but considering the great benefits? got you coveredStart Date: OCTOBER CLASS( 2 Assessment | 2 Final Interview )Available Account & Site:Order Support - Quezon City ( UP Technohub )Consumer Electronics - Pasig ( Bridgetowne )MSS - Makati ( Glorietta 5 )Service Desk/Hotel Reservation -...

  • Technical Support Tier I

    4 days ago

    Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱150,000 - ₱250,000 per year

    As a Technical Support Tier I, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate technical teams. This role...

  • Operations Leadership Roles – Banking

    4 days ago

    Quezon City, National Capital Region, Philippines WNS Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • Self Service Account Manager

    3 weeks ago

    Marikina City, National Capital Region, Philippines Ethos Support Full time

    OverviewIn this role, you will be assigned as a fully dedicated Self Service Account Manager for one of our clients, a rapidly expanding online marketplace for buying and selling online businesses. This role requires someone with a finance and/or accounting background who can look at P&L, has exposure and experience in M&A, and has a "salesmanship" skill set...

  • IT Support

    4 days ago

    Quezon City, National Capital Region, Philippines Coolaire Consolidated Inc. Full time ₱40,000 - ₱60,000 per year

    Respond to incoming support requests via phone, email, or ticketing system and provide timely resolution of IT problemsDiagnose and troubleshoot hardware, software, and network issues to identify and implement solutionsInstall, configure, and maintain computer systems, peripherals, and related equipmentProvide training and guidance to users on the proper use...

  • Office Staff

    4 days ago

    Quezon City, National Capital Region, Philippines H&K Business Support Inc. Full time ₱250,000 - ₱500,000 per year

    Responsibilities:Perform general clerical duties, including photocopying, scanning, mailing, and filing.Manage phone calls and correspondence (emails, letters, packages).Maintain and update company databases and filing systems.Assist in scheduling meetings, appointments, and other office events.Handle data entry and prepare reports, presentations, and...