Customer Care Agent

5 hours ago

Santa Mesa, National Capital Region, Philippines Sapient Global Services Full time ₱180,000 - ₱300,000 per year

We are mass hiring for Call Center Agents - Retail Account as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

  • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
  • Update and maintain accurate records of customer interactions, transactions, and order details in the system.
  • Stay updated on company policies, procedures, and services to provide accurate information to customers
  • Contribute to a positive and collaborative team environment.

Qualifications:

  • At least 18 years old and above
  • No BPO experience needed
  • With good communication skills
  • At least conversant in the English language
  • Computer Literate
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

Our Awesome Benefits:

  • Fix weekends Off
  • Competitive Salary
  • Monthly Commissions
  • Pioneer, Non-voice, and Easy Accounts Available
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office
  • Paid leaves, OT & holiday pay
  • Government-mandated benefits & 13th-month pay
  • Fast-Track Career Growth for top performers
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply now and receive a quick response within a day

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Paid training

Work Location: In person

  • Health Care Assistant

    6 hours ago

    Santa Mesa, National Capital Region, Philippines Sapient Global Services Full time ₱17,000 - ₱27,000 per year

    One-day hiring process Earn up to 27k monthly We are looking for dedicated Healthcare Customer Service Representatives to join our team This is for urgent hiring, Apply NowResponsibilities:Answer inquiries regarding medical services, insurance coverage, and billingAssist patients with scheduling appointments and accessing medical recordsVerify insurance...

  • HS Grad with no BPO exp accepted

    6 hours ago

    Santa Mesa, National Capital Region, Philippines Sapient Global Services Full time ₱216,000 - ₱336,000 per year

    Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro ManilaIf you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for youYour Key ResponsibilitiesEngage with customers on social media platforms, responding to inquiries and resolving...

  • Pioneer positions

    6 hours ago

    Santa Mesa, National Capital Region, Philippines Sapient Global Services Full time ₱360,000 - ₱720,000 per year

    Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro ManilaIf you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for youYour Key ResponsibilitiesEngage with customers on social media platforms, responding to inquiries and resolving...

  • HS Grad with no BPO exp accepted

    6 hours ago

    Santa Mesa, National Capital Region, Philippines Sapient Global Services Full time ₱336,000 per year

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:Responsible for handling customer inquiries and support related to food delivery services, ensuring a seamless ordering experience.Job Responsibilities:Process orders, modifications, and cancellations.Address customer...

  • BPO experience is a plus

    6 hours ago

    Santa Mesa, National Capital Region, Philippines Sapient Global Services Full time ₱240,000 - ₱336,000 per year

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:Accountable for delivering outstanding customer support and financial guidance to clients through inbound and outbound calls in a call center setting.Job Description:Respond to customer questions about account balances,...

  • Express Hiring

    2 weeks ago

    Santa Mesa, National Capital Region, Philippines Sapient Global Job Careers Full time ₱216,000 - ₱336,000 per year

    We are mass hiring Call Center Agents/Customer Service Representatives across our Metro Manila sites Looking for a ONE DAY HIRING PROCESS? We got you Also, we are open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Assist customers with claims processing, including filing claims and providing updates on claim status.Explain billing procedures,...

  • No BPO Experience Required

    6 hours ago

    Santa Mesa, National Capital Region, Philippines Sapient Global Job Careers Full time ₱336,000 per year

    We are mass hiring Call Center Agents/Customer Service Representatives across our Metro Manila sites Looking for a ONE DAY HIRING PROCESS? We got you Also, we are open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.Process customer requests for account...

  • One-Day Hiring Process

    2 weeks ago

    Santa Mesa, National Capital Region, Philippines SGS - Sapient Call Center Full time ₱336,000 per year

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:Responsible for handling inbound and outbound calls related to hotel reservations, providing excellent customer service, and ensuring a smooth booking experience for our clients.Job Responsibilities:Handle hotel reservations,...

  • Open to Highschool Graduates

    4 hours ago

    Santa Mesa, National Capital Region, Philippines Sapient Global Job Careers Full time ₱240,000 - ₱336,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Manage and monitor accounts, ensuring all logistics operations meet customer requirements and expectations.Maintain accurate and detailed records of all shipping activities, including...

  • Pioneer Positions

    5 hours ago

    Santa Mesa, National Capital Region, Philippines Sapient Global Services Full time ₱120,000 - ₱180,000 per year

    One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:Responsible for working closely with the customer service and technical support teams to resolve issues efficiently and maintain a positive user experience.Job Responsibilities:Identify and escalate content that violates...