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Store Supervisor
2 weeks ago
Be Part of our Pioneering Team
Bravo Italian, a new exciting concept aiming to make great food accessible to more people across the Philippines.
As we build our brand from the ground up, we're looking for passionate, driven, and service-oriented Store Supervisors to join our pioneering team. This is your chance to be part of something fresh, meaningful, and full of potential — where your ideas and energy help shape the entire customer experience.
Job Summary:
The Store Supervisor in a start-up environment oversees daily store operations while actively participating in hands-on tasks. This role ensures smooth service, efficient staff performance, and operational compliance, while helping establish processes and standards from the ground up. The Store Supervisor serves as the key link between the store team and management, ensuring customer satisfaction, sales targets, and operational efficiency are met.
Key Responsibilities:
- Supervise and actively participate in daily store operations, including opening, closing, and inventory management.
- Lead, train, and motivate store staff, providing hands-on guidance and support.
- Monitor and report sales performance, cash handling, and operational metrics.
- Manage inventory, stock levels, and coordinate timely replenishment, while helping implement basic inventory systems.
- Ensure compliance with company policies, health and safety standards, and government regulations.
- Handle customer concerns and complaints promptly and professionally.
- Develop and implement operational processes and SOPs suitable for a growing start-up.
- Schedule staff shifts based on store traffic, production, and operational needs.
- Maintain cleanliness, organization, and merchandising standards.
- Assist in recruitment, onboarding, and performance evaluation of store personnel.
- Identify opportunities for operational efficiency, process improvement, and cost control.
Qualifications:
- Bachelor's degree in Business, Hospitality, or related field preferred; relevant work experience may substitute.
- 2–3 years of supervisory experience in retail, food service, or related operations; experience in start-ups is a plus.
- Strong leadership, communication, and problem-solving skills.
- Ability to multi-task, adapt quickly, and take initiative in a fast-paced, evolving environment.
- Knowledge of inventory management, POS systems, and cash handling.
- Customer-focused mindset with attention to detail and quality service.
- Hands-on, flexible, and resourceful; willing to step in wherever needed.
Job Type: Full-time
Pay: Php22, Php25,000.00 per month
Experience:
- Supervisory to Managerial F&B: 3 years (Required)
Language:
- English (Required)
Work Location: In person
