Onboarding Specialist

20 hours ago

Philippines SuperStaff Full time

The Onboarding Specialist is responsible for the timely onboarding of new Customer Accounts. The ideal candidate will have the ability to multi-task, managing multiple projects while tracking the effective completion of such projects with cross-functional departments. The Onboarding Specialist must have the ability to make good business decisions to resolve unique Customer requests. Strong problem-solving skills will be required to piece together information, from multiple sources to efficiently onboard new Customers.

Duties and Responsibilities:

  • Responsible for performing duties related to the efficient onboarding of Customers.
  • Oversee and track account progression in other departments
  • Perform data entry to onboard new accounts and make changes to existing accounts
  • Monitor onboarding inbox to answer questions and resolve situations that arise
  • Create log ins and passwords for new Customer users
  • Cross-reference new account requests to identify existing client's account.
  • Communicate account changes and closures to the impacted parties
  • Work with cross-functional Teams to ensure accurate set up of Customer accounts
  • Effectively track newly onboarded accounts and changes for internal record-keeping
  • Complete special projects at the direction of the Operations Manager and Business Optimization Analyst
  • Perform other duties as assigned to support the efficient operation of the department and company
Requirements
  • Education: Associates degree or higher preferred
  • Experience in an administrative support role required
  • Excellent organization skills with a strong attention to detail
  • Excellent communication skills with strong written communication expertise
  • Strong time-management skills with demonstrated ability to manage multiple projects and tasks
  • Computer savvy with advanced knowledge of Microsoft Office products (Outlook, Excel)
  • Strong problem-solving skills with the ability to make good business decisions autonomously
  • Ability to learn quickly and adapt in a continuously changing environment
  • Project Management skills for onboarding large new customers accurately in an organized manner
  • Strong follow up skills to ensure projects are completed within timelines defined
Benefits
  • HMO with 1 free dependent upon hire
  • Life Insurance
  • Night Shift/20% Night Differential
  • 20 PTO credits annually
  • Great Company Culture
  • Career Growth and Learning
  • Work from home
  • Php 35, ,000

  • Onboarding Specialist

    2 weeks ago

    Philippines Hireframe Full time

    As an Onboarding Specialist, you will play a pivotal role in our team, collaborating with existing specialists and leadership to create and refine onboarding processes. We need your expertise to assist our newest customers with their data migration, configuration, and training, ensuring they are set up for a long-term, successful relationship with us.Duties...

  • Onboarding Specialist

    20 hours ago

    Philippines Nestify Full time

    About the CompanyNestify is an established international property management Company that operates in the United Kingdom, France, Ireland and the United Arab Emirates (UAE). The Company is owned, driven, and managed by a group of passionate individuals and a team of highly skilled experts. The Company employs talented individuals from across the globe that...

  • Partner Onboarding Specialist

    20 hours ago

    Philippines Muvr Full time

    About MuvrMuvr is a fast-growing technology company building tools that make mobility and partner ecosystems more efficient and reliable. We partner with carriers, affiliates and strategic partners to deliver scalable programs and services — and we're looking for a hands-on Partner Onboarding Specialist to ensure every new partner gets fast, confident...

  • Partner Onboarding Specialist

    2 weeks ago

    Philippines Muvr Full time

    About the RoleMuvr is an on-demand moving, hauling, and delivery marketplace. We're looking for a Partner Onboarding Specialist to ensure new driver-partners and service providers are onboarded accurately, compliantly, and efficiently.This role focuses on documentation, compliance, partner communication, and activation readiness. You'll work closely with...

  • Driver Onboarding Specialist

    19 hours ago

    Philippines Muvr Full time

    About MuvrMuvr builds the platform that powers mobility networks, connecting carriers, fleet partners, and enterprise customers. We deliver resilient, secure, and scalable services that power mission-critical logistics and transportation workflows. Our Systems team keeps Muvr's production systems healthy, secure, and performant — and helps the rest of the...

  • CRM and Onboarding Support Specialist

    20 hours ago

    Philippines Outsourced Quality Assured Services Inc Full time

    CRM and Onboarding Support Specialist (Home-based)Full Time EmployeeJob SummaryThe CRM Support role provides administrative, coordination, and systems support to Client Onboarding and Client Relationship Management functions.Job DescriptionAbout Us:Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated...

  • Onboarding & Implementation Specialist

    19 hours ago

    Philippines Hireframe Full time

    In the Home Construction Technology industry, we are transforming how builders manage residential construction projects—helping them stay on schedule, on budget, and deliver high-quality homes faster. Our AI-powered project management platform streamlines operations for builders and remodelers across the $1 trillion U.S. residential construction...

  • Onboarding Implementation Specialist

    6 days ago

    Latin America / Philippines Somewhere Full time

    Onboarding & Implementation SpecialistLocation: RemoteType: Full-TimeReports To: Founder / Customer Success LeadCompany: Confidential SaaS CompanyAbout the RoleWe are seeking a highly personable, energetic, and organized Onboarding & Implementation Specialist to deliver a white-glove onboarding experience to every new customer of our software platform. This...

  • Website Onboarding Specialist

    19 hours ago

    Philippines Third-Party Job Posts Full time

    What Makes Us Unique At Cloudbeds, we're not just building software, we're transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified...

  • Onboarding Specialist

    2 weeks ago

    Philippines AnsibleHealth Full time

    What is Ansible Health?Ansible Health unites physicians, nurses, respiratory therapists, and tech experts from Columbia, Johns Hopkins, Google, Amazon, and other top institutions to revolutionize care for chronic disease patients. We combine elite clinical expertise with cutting-edge technology to deliver personalized, efficient care at scale. Our team's...