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field collection associate

2 weeks ago

Pasig, National Capital Region, Philippines Axeia Development Corp. Full time ₱600,000 - ₱1,200,000 per year

Responsibilities:

The Credit Management Associate is responsible for ensuring the timely collection of payments from buyers and providing after-sales service. This includes tasks such as resolving payment concerns and addressing requests during the equity amortization period until the full payment is made.

  • Ensure timely collection of buyer payments and the implementation of the collection policy.
  • Monitor payment status, send reminders to buyers, and resolve any payment concerns.
  • Proactively contact customers with overdue payments and assist in resolving outstanding balances.
  • Conduct scheduled field visits to customers with delinquent accounts for follow-up and payment recovery.
  • Respond appropriately and promptly to client concerns, requests for information, and service-related assistance regarding collections.
  • Assist the team with various administrative functions related to business operations.

Requirements:

  • A Degree in Business Studies, Financial Management or equivalent
  • At least 1 year of related work experience, preferably in a highly customer service or a real estate company
  • Must have strong communication and negotiation skills, with the ability to work effectively with customers from diverse backgrounds
  • Must be keen to details, dependable with value for high work ethics and customer service
  • Possesses dynamic personality, able to deal with all levels in the organization
  • Willing to be assigned in Shaw Blvd., Pasig City