Laundry Application Expert
1 week ago
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.
Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company, recognized five years in a row. For more information about Solenis, please visit
We have an opportunity for an experienced Laundry Application Expert to join our growing team.
This opportunity in a nutshell
The Laundry Application Expert is responsible for supporting customers and internal teams in delivering high-performance, cost-effective laundry solutions. The role involves identifying equipment issues and coordinating with the customer, their engineering team, or equipment suppliers to ensure timely resolution.
A strong understanding of
laundry dispensing units
is essential. The ideal candidate must be
qualified and authorized to work with electrical current
, holding either an
Electrician's license
or an
Electrical Engineer's diploma
. This role combines technical expertise, customer interaction, and hands-on support in a field-based setting.
How You'll Add Value
- Responsible of field evaluation of new solutions during research, development and and roll-out phase for any Global and Regional project.
- Responsible for training and coaching the local sales in order to increase laundry application knowledge and understanding at local level.
- Responsible for supporting the local Marketing & Sales functions, identifying sales opportunities, support customer acquisitions, drive value proposition, Support customers through a core competence in auditing, diagnostics and problem-solving skills and in deploying tools to measure performance.
- Support customer to achieve performance KPI for a smooth laundry operation across Philippines, train the customers to improve their understanding of the laundry.
What You Need To Be Successful
- Educational & Industry Background: Bachelor's degree in Chemistry and or Electrician's or Electrical engineer's diploma would be a must.
- With over 8 years of experience in the laundry industry or commercial laundry equipment solutions.
- Strong background in laundry programming, instrumentation, and chemical application knowledge
- Technical Expertise: Strong knowledge of all laundry applications, including dosing units, dosing pump programming, calibration, remote monitoring, and machine programming (Continuous Batch Washer & Washer Extractors).
- Analytical & Problem-Solving Skills: Proficient in auditing, diagnostics, and using performance measurement tools like Clax Checks, Single Wash Test Monitors, and KPI dashboards.
- Communication & Collaboration: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences and collaborate effectively across functions including R&D and customer support.
- Commercial Acumen: Solid understanding of business financials, including P&L, and ability to prioritize tasks based on business impact.
- Customer-Centric Approach: Focused on achieving 90%+ customer satisfaction, timely reporting, and continuous improvement of solutions like SGP.
- Personal Attributes: Demonstrates enthusiasm, flexibility, initiative, and a strong sense of responsibility; operates independently while fostering team collaboration and innovation.
- Willing to do field work and 24/7 support readiness.
What We Offer
- Competitive Salary and bonuses
- Competitive health + wellness benefit plan
- Continuous professional development with many opportunities for growth
- Access to a wide variety of internal and external training courses on our learning system
- Company car, phone, relocation etc.(depends on the role)
We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about
you.
This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.
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