Senior Risk and Control Analyst

2 weeks ago


Manila Manulife Business Processing Services, Philippines Manulife Full time

We're looking for an Senior Risk & Control Analyst to join our team at MBPS. In this role, you will be providing support to the Global Wealth Asset Management Risk Groups in the effective management of Operational Risks.  This position supports Line 2 Risk team in the implementation and execution of an effective risk governance and management program, and with overseeing operational risk mitigation activities.

Position Responsibilities:

  • Responsible for consolidating and reporting incidents, issues and actions and other risk programs.

  • Support with aggregation of various metrics like Key Risk Indicators across the Global Wealth Asset Management (GWAM) businesses.

  • Provide support to maintain key elements of the risk program by monitoring the status and completion of business assessments and change management projects.

  • Build relationships with other risk team members to ensure management reporting is executed timely, accurately and efficiently.

  • Support the Risk Management team with their ongoing initiatives and projects.

  • Handle ad-hoc requests or inquiries as needed.

Required Qualifications:

  • Experience: A minimum of 2 years in internal/external audit or risk management is preferred. Essential experience includes Risk and Control Self-Assessment (RCSA), Business Incident Management, and handling Key Risk Indicators (KRIs). A theoretical understanding of Wealth and Asset Management is required, with financial industry experience being advantageous.

  • Educational Background: A university degree in Accounting, Business Management, Finance, or a related field is required.

  • Amenable to work on a night-shift schedule.

Preferred Qualifications:

  • Technical Skills: Proficiency in Microsoft Office (Excel, PowerPoint, Word, SharePoint) is required. Strong analytical, problem-solving, and critical thinking skills are essential for effectively gathering and presenting data.

  • Communication and Organization: Excellent written and verbal communication skills. The candidate must be highly organized, capable of working in a fast-paced, multi-stakeholder environment, and able to manage multiple priorities.

  • Teamwork and Attitude: A positive work attitude with the ability to collaborate effectively in a team environment. The candidate should be capable of building relationships with other risk team members and handling ad-hoc requests or inquiries as needed.

When you join our team:

  • We'll empower you to learn and grow the career you want.

  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

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