Front Office Supervisor

6 days ago

Panglao Bohol, Philippines Astoria Hotels and Resorts Full time $104,000 - $130,878 per year

Job Description

  • Shall assist the Front Office Manager in all the department's operations
  • Lead the team to perform effectively functions in all front office sections
  • Ensures that all VIP rooms are inspected and informs Housekeeping/Engineering regarding maintenance and repair.
  • Attends to guests problems, request, inquiries, approves guestrooms amenities
  • Prepares daily, weekly, monthly occupancy forecasts evaluated against actual occupancy vacancies noted and taken to account for succeeding forecast.
  • Manages training and performance evaluation of the front office staff
  • Implement Hotel's House Rules and Regulations are adhered to at all times and if necessary sees to it that commendations and disciplinary action notices are issued.
  • Performs other duties as may be assigned.

Minimum Qualifications

  • Graduate of any Four (4) year Bachelor's Degree Preferably Hotel and Restaurant Management (HRM) and Tourism Management.
  • Minimum of 1 year in the capacity of Front Office Supervisor
  • Knowledgeable on handling operations, Customer Service Management and Performance Evaluation Management.
  • Excellent Communications Skills
  • Can start immediately

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