Service Technician Level 1

1 day ago

Makati City, National Capital Region, Philippines Auto Global Full time ₱150,000 - ₱250,000 per year

TECHNICIAN / MECHANIC

Overview

  • Diagnose and provide inspections, repairs, maintenance, and installations efficiently, safely, and according to JMC quality and time standards
  •  Comply with JMC and dealership safety and environmental programs and practices
  •  Report to Immediate superior or Service Manager
     

Duties and Responsibilities

  •  Use technical skills and tools to ensure customer satisfaction
  •  Contribute to department profitability through job recommendation
  •  Meet with the Job Control or Service Advisor to review vehicle concerns· Accompany customers on a vehicle road test (if needed)
  •  Perform the vehicle concern(s) diagnosis in a timely manner
  •  Remain up to date on all of the latest technical service bulletins and campaigns
  •  Complete service and repair assignments correctly, to pass quality inspections and/or test-drives
  •  Collect all necessary information prior to requesting parts· Follow dealership safety rules, regulations, and practices
  •  Properly handle and use all special tools and equipment Acquire necessary tools and maintain in good working condition
  •  Prepare or record complete and accurate descriptions of work performed—cause of the problem—and identify the casual part(s) on the Repair Order
  •  Return ALL required warranty parts to the Parts Department for proper signoff
  •  Inform the Service Advisor of any and all delays that will hinder the repair and/or promise time completion
  •  Attend and participate in all JMC scheduled training to obtain certification· Complete all training courses provide by JMC to upgrade skills
  •  Keep work areas free and clear of all debris and old parts
  •  Follow standard workshop practices in safety and cleanliness
QUALIFICATIONS:
  • Minimum experience of 3 years in as a Service Technician or equivalent

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