Order Processing Specialist | 30,000 Package | Onsite in Imus Cavite

4 days ago

Imus, Calabarzon, Philippines CallMax Solutions Full time ₱25,000 - ₱120,000 per year

Send your updated voice recording link and resume to .COM and Indicate "CSR Application" to the Email Subject

Voice Recording Instructions (1 Minute Only):

Go to , find a quiet spot, and record a 1-minute audio answering the following:

  • Your full name
  • Most recent job
  • Key skills or experience related to the position
  • How you will commute to Callmax Solutions (Imus)
  • Your work attitude

Save and send the recording link + your resume to

Build your career with us We're hiring CSRs with strong problem-solving skills and 1 year BPO experience. E-commerce background is strongly preferred.

Qualifications:

  1. High school diploma or equivalent; associate or bachelor's degree preferred.

  2. Experience in e-commerce order processing or Amazon Seller Central is strongly preferred.

  3. Strong attention to detail and ability to manage multiple tasks simultaneously.

  4. Excellent communication and problem-solving skills.

  5. Proficient in Microsoft Office (especially Excel) and general computer systems.

Job Roles:

  1. Monitor and process incoming Amazon orders through the Seller Central platform.

  2. Verify product availability and coordinate with inventory and warehouse teams to ensure timely fulfillment.

  3. Update order statuses, manage shipping labels, and ensure all orders are dispatched within Amazon's required timelines.

  4. Handle order issues, including cancellations, returns, and customer inquiries related to orders.

  5. Communicate with Amazon support to resolve account or order-related problems.

  6. Ensure compliance with Amazon's policies and performance metrics (e.g., order defect rate, late shipment rate).

  7. Maintain accurate records of orders and shipping details.

  8. Coordinate with customer service and logistics teams to improve delivery success and customer satisfaction.

  9. Assist in listing products and updating inventory when necessary.

Job Type: Full-time

Application Question(s):

  • Do you have at least 1 year experience as CSR in a BPO Company?

Work Location: In person

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