IT Infrastructure and Operations Manager

15 hours ago

Makati City, National Capital Region, Philippines Maxicare Health Care Full time ₱1,500,000 - ₱3,000,000 per year

We're looking for a seasoned IT Infrastructure & Operations Manager who will lead the team behind our company's core technology backbone. This role ensures that our systems — from servers and networks to cloud environments — run securely, smoothly, and efficiently 24/7. If you're a hands-on leader who thrives on solving complex technical challenges, driving operational excellence, and mentoring high-performing teams, this is your opportunity to shape the future of our IT foundation.

What You'll Do

  • Lead and coach a team of system, network, and help desk engineers to deliver top-notch service and system reliability.
  • Design and execute the company's infrastructure roadmap across on-premises, cloud, and hybrid environments.
  • Oversee daily IT operations, ensuring uptime, performance, and security across all business-critical systems.
  • Partner with cybersecurity and compliance teams to maintain robust controls and disaster recovery readiness.
  • Manage IT vendors, budgets, and service providers to ensure cost-effective and high-quality delivery.
  • Drive infrastructure and modernization projects from planning to execution, ensuring they meet business needs.

Qualifications

Education:


• Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience).

Experience / Knowledge:


• 8+ years of progressive experience in IT infrastructure, including at least 3 years in a leadership role.


• Deep hands-on expertise in:

o Windows/Linux servers, Active Directory, and Azure AD

o Networking (TCP/IP, VPN, VLANs, SD-WAN, Cisco, Palo Alto, Meraki)

o Virtualization (VMware, Hyper-V) and cloud (AWS, Azure, GCP)

o Storage, backup, and disaster recovery solutions


• Familiar with ITIL-based service operations and change management.


• Strong vendor management, budgeting, and project leadership skills.


• Experience in automation or scripting (PowerShell, Python, Terraform).

Skills and Attributes:


• Anticipates risks and implements solutions before issues escalate.


• Maintains composure during incidents or outages.


• Focused on delivering reliable, high-performing systems that enhance user experience.


• Works effectively with cross-functional teams (Applications, Security, Operations, etc.).


• Takes accountability for performance, security, and service reliability.

Next Steps: Required Application Form

To be considered for this role, please complete the following form:

Note: Failure to fill out the form may result in your application not being considered for interview. Already submitted this form before? No need to resubmit. We'll review your past responses.

What We Offer

We offer competitive and meaningful benefits because we value our team:

o Guaranteed up to 15th Month Pay

o Quarterly Rice Subsidy

o Medicine Benefit

o HMO Coverage

o Life Insurance

o Convertible Leave Credits

Note:

If you've applied with us recently and were not selected, we kindly encourage you to reapply after six (6) months. This allows time for further growth and experience and ensures we give every applicant a fair and refreshed consideration. We truly appreciate your interest and look forward to the possibility of reconnecting in the future

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