Store Supervisor

6 days ago

Manila, National Capital Region, Philippines Pop Mart (Singapore) Holding Pte. Ltd. Full time ₱900,000 - ₱1,200,000 per year

About POP MART

Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.

For more information, please visit

What You Will Achieve:

  • Store Sales: Responsible for achieving store sales targets, which include goal decomposition, task follow-up, Data Analysis, formulating performance improvement plans, and so on.
  • Support Store Manager for store clerk interviews, entry, teaching, team building, employee care, etc.
  • Supporting the Store Manager in the daily operations of the store, ensuring that it runs smoothly and efficiently.
  • Overseeing staff, managing inventory, providing excellent customer service, and helping to achieve sales targets.
  • Acts as a key point of contact between the Store Manager and the store team, ensuring that company standards and procedures are maintained.
  • Track and report on individual and team sales performance, highlighting key achievements and areas for improvement.
  • Ensure the sales floor is well-organized, fully stocked, and visually appealing to maximize sales opportunities.
  • Monitor stock levels and communicate replenishment needs to the store manager or visual merchandising team.
  • Assist in analyzing sales trends and customer feedback to identify opportunities for boosting sales and enhancing customer experience.

What You Will Need:

  • 3-5 years of experience in retail sales, with at least 2 years in supervisory role.
  • High school diploma or equivalent; Bachelor's degree in business, retail management, or related field is a plus
  • Proven ability to meet and exceed sales targets.
  • Strong customer service orientation with a passion for retail and customer engagement.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment, multi-task, and adapt to changing priorities.
  • Proficiency in using POS systems, inventory management software, and Microsoft Office.

What We Offer:

  • We provide market-competitive packages.
  • Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
  • Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

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