IT Analyst

Role description

Scope of Work/Responsibilities

A. Software Management

• Act as part of the process owners for software license management, maintaining accurate records and documentation.
• Liaise with different ITD stakeholders in activities related to monitoring, updating, and reconciling software license

entitlements and utilization, ensuring compliance with contracts and regulatory requirements.

• Manage the ITD software license register and asset inventory using ITAM tools (e.g., ServiceNow, Flexera).
• Facilitate contract administration, renewals, and lifecycle planning for software assets.
• Coordinate with vendors for licensing agreements, contract renewals, training, and support.
• Prepare and present regular reports and dashboards on license utilization, compliance, and asset status.
• Support audit and compliance activities related to software management.

B. Procurement & Vendor Management

• Assist in developing procurement strategies and plans for software assets.
• Conduct market research and supplier evaluation to inform procurement decisions.
• Support in preparing and reviewing procurement documentation (e.g., SOWs, RFIs, RPDCs, etc.) and processes.
• Collaborate with internal stakeholders (e.g., PMO, VMO, CSPC, etc.) to gather vendor performance data.
• Track procurement activities, monitor progress, and propose solutions to mitigate risks and issues.
• Ensure availability of accurate data and timely notifications for expirations and renewals.
• Drive process improvements in procurement and vendor management practices.

C. Stakeholder Engagement, Reporting, and Other Tasks

• Liaise with ITD units, project teams, and vendor partners to ensure alignment of procurement and software asset

management activities.

• Provide timely and accurate information to stakeholders, supporting decision-making and process improvements.
• Support planning and coordination of vendor governance meetings, vendor-related events, trainings, etc.
• Perform any other tasks that may be assigned from time-to-time by your supervisor or team to support the vendor

management services function or other IT department related initiatives.

Skills

Requirement and Qualification (Education & Work Experience)

This section is used to describe what knowledge, skills and abilities are required to perform the daily task and duties bulleted above.

• Bachelor's degree in Information Technology, Business, Finance, or a related field.
• Demonstrated interest in IT procurement, software licensing, vendor management, or IT asset management through

coursework, academic projects, internships, or volunteer experience.

• Familiarity with productivity tools (e.g., MS Excel, O365); experience with IT asset management tools (e.g., ServiceNow,

Flexera, etc.) is an advantage but not required.

• Strong analytical and problem-solving skills, with attention to detail and a methodical approach to work.
• Good written and verbal communication skills.
• Ability to work collaboratively in a multicultural team environment.
• Eagerness to learn and adapt to new processes, tools, and technologies.
• Organizational skills and the ability to manage multiple tasks and priorities.
• Professional certifications (e.g., ITIL, IAITAM) are a plus but not required; willingness to pursue relevant certifications is

encouraged.

About RCG Global Services

At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today's challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at and start leading the change.