Telemarketer

3 days ago

Makati City, National Capital Region, Philippines HRTX Full time ₱120,000 - ₱240,000 per year

As a Telemarketer, you will be a key representative of our organization, connecting with potential clients and promoting our diverse range of products or services.

Scope of Work & Responsibilities

  • Conduct outbound calls to both warm and cold leads provided by the company.
  • Promote products, services, or special offers (e.g., individual, family, seasonal packages) to prospective customers.
  • Handle customer inquiries, objections, and follow-ups with professionalism and detailed product knowledge.
  • Accurately record call outcomes and maintain comprehensive client information in the CRM system.
  • Coordinate with other internal departments for lead handover, scheduling, and escalation of complex issues.
  • Strive to meet or exceed daily, weekly, and monthly sales and call volume targets.

Qualifications

  • Proven background in telemarketing, telesales, or a customer service/call center role is highly preferred.
  • Excellent verbal communication and active listening skills are essential.
  • Strong persuasion and negotiation abilities with a focused, results-oriented approach.
  • Proficiency in using CRM software and basic computer applications.
  • Ability to work independently, manage time effectively, and maintain composure under pressure.
  • High school diploma or equivalent is required; further education is a plus.

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