
Clinic Secretary
3 days ago
Position's Purpose: The Clinic Secretary plays a crucial role in keeping the clinic's day-to-day operations smooth and productive. The Clinic Secretary ensures that patients are received and attended to in a professional and timely manner. S/he also manages all other related tasks and activities including scheduling of doctors , billing and administrative tasks.
Duties and Responsibilities:
- Patient Management – reception, record keeping, scheduling/appointments, follow ups, collection of payments, admin tasks
- Ensure the overall tidiness of the reception area and clinic at all times.
- Greet and welcome visitors in the practice.
- Gather initial medical records, diagnostics and insurance information from patients.
- Answer inquiries from phone and social media accounts.
- Schedule patients for efficient use of doctor and staff time. Confirm scheduled appointments via text/call.
- See that patient records are filed and stored securely and accurately.
- Manage recall and inactive patients. Make follow up appointments when needed. Check patients and back up the list of no show patients.
- Prepare costing for treatment plans prepared by the doctors and communicate to patients.
- Manage collection of payment of patients from time of treatment, and the necessary paperwork.
- Provide related reports
- Billing – coordination and management of payments from patients, payments to doctors, suppliers, billing documentations are updated
- Manage payments from patients. Prepare billing statements accurately as directed by the doctor.
- Manage payments for supplies and third-party vendors.
- Update all appropriate and necessary billing files and documents.
- Administrative Tasks - marketing tasks
- Manage office-related paperwork and requirements
- Ensure that the business office's supplies are adequately stocked; all equipment are working properly
- Schedule and oversee monthly general cleaning
- Any other tasks and projects as assigned
Skills and Requirements:
- College graduate or at least 1-2 years proven experience as medical secretary or administrative position
- With knowledge of medical terminology, regulations and clinic procedures.
- Computer-savvy, including experience in using MS Office applications
- Well spoken in English, Tagalog and Bisaya
- Good customer service skills
- Patience, Discretion and Multi-tasking skills
- Attention to detail
- Teamplayer
Schedule:
- 8 hour shift
- Day shift
Job Types: Full-time, Permanent
Pay: Php12, Php14,000.00 per month
Benefits:
- Company Christmas gift
- On-site parking
- Pay raise
- Promotion to permanent employee
Education:
- Bachelor's (Preferred)
Language:
- English (Required)
Work Location: In person
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