Account Manager
2 weeks ago
Role Overview
The Account Manager will own the full client lifecycle from prospecting and onboarding to relationship management and account expansion. You'll identify new opportunities, pitch our services, guide clients through the sales process, and collaborate closely with our technical team.
Key Responsibilities
- Identify and develop new business opportunities through outreach, networking, and inbound leads.
- Manage the full sales cycle: discovery, pitching, proposals, negotiation, and closing.
- Understand client needs and communicate project requirements clearly to internal teams.
- Work with marketing to refine messaging, campaigns, and lead-generation efforts.
- Maintain and grow existing accounts by identifying upselling and cross-selling opportunities.
- Track sales performance, manage pipelines, and report on key KPIs.
- Represent the company at events, webinars, or industry meetups when needed.
Qualifications
- 3+ years of experience
in sales, business development, or account management (preferably in software, IT services, or tech). - Strong communication, negotiation, and presentation skills.
- Comfortable explaining high-level technical concepts and software development processes.
- Proven ability to manage multiple leads, accounts, and priorities simultaneously.
- Goal-driven mindset with consistent follow-through and pipeline discipline.
- Self-motivated and adaptable, comfortable working in a fast-paced startup environment.
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