Compliance Lead

2 weeks ago

Manila, National Capital Region, Philippines Shopee Full time

Department Operations

LevelExperienced (Team Lead)

LocationPhilippines - Manila

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

  • Ensure that the Scommerce complies with all national and local laws in Philippines related to business operations, warehousing, and occupational safety.
  • Monitor updates on regulatory requirements from LGU guidelines, FDA, DOLE, BFP, DENR and assess their impact on operations.
  • Maintains a compliance calendar to ensure timely renewals of all permits and licenses.
  • Lead the end-to-end application, renewal, amendment, and retirement of all business permits.
  • Serve as primary contact person with external regulators and government offices.
  • Build and maintain professional relationships with LGU offices such as BPLO, Treasurer's office, City Planning, BFP, and other agencies relevant to Scommerce operations.
  • Facilitate government inspections and manage inspectors for minimal findings.
  • Maintains a centralized repository of all permits, certifications, authorizations and regulatory correspondence.
  • Track permit status, deadlines, and upcoming renewals using logs and digital tools.
  • Ensure proper archiving of historical permits and compliance documents for audit readiness.
  • Prepare regular status report on permit updates, renewal progress, upcoming expirations, and regulatory changes.
  • Present impact assessments and risk analysis to management especially during expansions, business transfers and change in business status.
  • Manage the budget for permit-related fees, certification, and government charges.

Requirements:

  • Bachelor's degree in Engineering or Business Administrative course.
  • 3 to 5 years experience in Permits and Licensing Works, Legal and Administrative Works and Regulatory Affairs.
  • Must be willing to travel in between warehouse.
  • Strong analytical skills proficiency in MS Office.
  • Experience with reading technical drawings, abreast on current events and news.
  • Ability to interpret local regulations, ordinances and compliance requirements.
  • Ability to build rapport with Government officers and ensure smooth processing of permits and compliance documents.
  • Ensure zero errors in compliance filings to avoid delays and penalties.

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