HR and Internship Program Officer

HR and Internship Program Officer

Remote role (Global Team) | Full Time

Reports to: Founder

About Ever Lasting

Ever Lasting is a premium home décor and bedding brand with a young, design-forward audience. We focus on quiet luxury that feels personal rather than performative. Our team works across the U.S., Europe, the Philippines, and China, and we balance creativity with structure through clear communication, human-centered leadership, and thoughtful design.

As we grow, we are looking for an HR and Internship Program Coordinator who cares deeply about people, clarity, and grounded leadership. This role shapes how every team member experiences Ever Lasting, from interns to senior leads.

The Role

This is a foundational role. You will support the full HR ecosystem while leading the daily operations of our international internship program. You will serve as a steady partner to the Founder and HR Lead, helping build the systems, culture, and documentation that allow a creative remote team to work with clarity and ease.

You will be part coach, part systems builder, part cultural guide.

Your work helps people feel seen, supported, and accountable so the company can grow with stability and care.

What You'll Do

You will build and maintain the HR systems that keep a global team moving in sync. This includes:

• Creating and updating HR systems, policies, workflows, and documentation.
• Managing full recruitment pipelines for employees, contractors, and interns.
• Overseeing onboarding, contracts, compliance, and offboarding.
• Keeping HR databases, performance documentation, and personnel records accurate and updated daily.
• Supporting compensation reviews, role clarity, org design, and workforce planning.
• Partnering with team leads to guide communication norms, accountability expectations, and performance rhythms.
• Providing coaching for early-career members who need support in reliability, communication, or confidence building.
• Escalating early when professionalism or follow-through concerns arise.
• Staying aware of global HR compliance across the US, PH, EU, and China.

Internship Program Management

You will run the daily operations of Ever Lasting's international internship program, shaping the experience from onboarding to graduation.

Your responsibilities include:

• Coordinating onboarding, accountability systems, and feedback cycles.
• Supporting leads with mentorship structures, goal tracking, and performance reviews.
• Preparing weekly and monthly intern engagement and performance reports.
• Guiding interns on communication habits, expectations, and workplace routines.
• Managing alumni tracking, extensions, and pathways into long-term roles.
• Identifying high-potential interns early and designing personalized development plans.
• Building learning modules, reflection forms, and leadership-readiness projects.

Culture, Health, and Engagement

This role helps hold the emotional and cultural center of the team. You will:

• Plan and facilitate remote team-building rituals and events.
• Serve as a trusted point of contact for wellbeing, clarity, and workplace concerns.
• Champion a culture grounded in empathy, accountability, and creative excellence.
• Support members in confidence building, emotional resilience, and healthy independence.
• Create reflective moments, check-ins, prompts, and health resources.
• Identify moments of overwhelm and help teammates regain clarity and steadiness.

Systems, SOPs, and Cost Awareness

You will help build the backbone of our operations by:

• Using Shopify, Gemini, ChatGPT, Google Workspace, Notion, Slack, and other tools daily.
• Creating SOPs for recurring tasks, hiring flows, and team workflows.
• Organizing internal documentation so the team can navigate resources easily.
• Maintaining system adoption and ensuring tools are updated and clear.
• Researching and recommending tools that save costs, time, and operational friction.

Reporting and Metrics

You will own key people metrics across the organization, including:

• Hiring metrics such as Time to Fill and intern conversion rates.
• Engagement scores, performance indicators, and development progress.
• Onboarding completion rates for interns and employees.
• Monthly and quarterly program summaries for leadership.

Cross-Team Collaboration

You will work closely with multiple teams to:

• Prepare departments for new hires and ensure smooth onboarding.
• Coordinate schedules with IPM, Social Media, Marketing, and other teams.
• Join weekly syncs to spot blockers and offer support with clarity.
• Resolve communication gaps and workflow breakdowns with neutrality and care.

Who You Are

• You enjoy building structure where things are evolving.
• You are grounded, empathetic, and calm, even during challenges.
• You think in systems and can keep many threads moving without losing clarity.
• You are self-motivated and comfortable working independently in a fast-paced remote team.
• You understand Gen Z motivation and early-career development.
• You communicate clearly, kindly, and consistently.
• You care about helping people grow.
• You bring ideas, not just execution.

Qualifications

• 2 to 4 years of HR, recruitment, or internship program experience, ideally in creative or startup environments.
• Strong written and spoken English.
• High organization skills and comfort with documentation.
• Familiarity with Google Workspace, Notion, and HR tools.
• Awareness of US, PH, EU compliance, or willingness to learn.
• Bonus: HR certifications like SHRM-CP, PHR, or local equivalents.

What Success Looks Like

• A predictable and structured recruitment and onboarding pipeline.
• Clear SOPs, documentation, and aligned workflows across teams.
• Engaged interns who feel supported and challenged.
• Strong communication rhythms between HR, leadership, and all departments.
• A healthier, more grounded team environment.
• Founders spending less time on HR logistics and more time on growth and creative direction.

Compensation

Philippines (preferred): ₱40,000 to ₱55,000
, depending on experience and progression milestones.

Compensation follows a structured development framework, moving through phases as independence, accuracy, communication quality, and leadership readiness grow.

Who We Are at Our Core

We believe people do their best work when they feel trusted, connected, and inspired.

We value:

• Clarity
  so everyone can move with purpose.
• Humanity
  so every voice feels considered.
• Consistency
  so we build momentum without burnout.
• Learning
  so the team stays curious and adaptable.

If you care deeply about people, communication, and building a place where creativity thrives, this role was made for you.

Ready to help shape the future of Ever Lasting?

Please apply with your resume, a short note about why this role feels meaningful to you, and any HR or program work you'd like to share.

We look forward to meeting the person who will help carry Ever Lasting's people vision into the next chapter.