Software Support Engineer

3 days ago


Cebu City, Central Visayas, Philippines J-K Network Manpower Services Full time ₱600,000 - ₱960,000 per year

Company Profile: Creative Company is a top-tier European provider specializing in digital solutions that help businesses build and expand their online presence.

Position: Software Support Engineer

Company Industry: Creative Industry

Work Location: Cebu City

Work Schedule: Mon - Friday

Work Set Up: Onsite

BENEFITS :

HMO

Mandated Benefits

Paid Time-Off

Performance-based bonuses

Dynamic and collaborative creative team

JOB REQUIREMENTS:

Experience in software/application support or troubleshooting technical issues.

Skilled in HTML, CSS, JavaScript, Chrome DevTools, and knowledgeable in APIs/Integrations, Jira, GitHub, and SaaS architecture & deployment models

Experience with Google Tag Manager and back-end scripting

JOB RESPONSIBILITIES:

Provide technical support and troubleshooting to end-users and clients.

Diagnose and resolve software/application-related issues in a timely manner.

Escalate complex problems to development or senior engineering teams when needed.

Document issues, solutions, and create knowledge base articles.

Collaborate with cross-functional teams to ensure smooth product operations.

Job Types: Full-time, Permanent

Pay: Php60, Php80,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Flextime
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person



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