
Software Support Engineer
3 days ago
Company Profile: Creative Company is a top-tier European provider specializing in digital solutions that help businesses build and expand their online presence.
Position: Software Support Engineer
Company Industry: Creative Industry
Work Location: Cebu City
Work Schedule: Mon - Friday
Work Set Up: Onsite
BENEFITS :
HMO
Mandated Benefits
Paid Time-Off
Performance-based bonuses
Dynamic and collaborative creative team
JOB REQUIREMENTS:
Experience in software/application support or troubleshooting technical issues.
Skilled in HTML, CSS, JavaScript, Chrome DevTools, and knowledgeable in APIs/Integrations, Jira, GitHub, and SaaS architecture & deployment models
Experience with Google Tag Manager and back-end scripting
JOB RESPONSIBILITIES:
Provide technical support and troubleshooting to end-users and clients.
Diagnose and resolve software/application-related issues in a timely manner.
Escalate complex problems to development or senior engineering teams when needed.
Document issues, solutions, and create knowledge base articles.
Collaborate with cross-functional teams to ensure smooth product operations.
Job Types: Full-time, Permanent
Pay: Php60, Php80,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Work Location: In person
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