Immigration Support Specialist

5 days ago

Philippines Manila Recruitment Full time

Exciting opportunity to join a dynamic organization that values excellence, collaboration, and professional growth while providing the chance to contribute to meaningful work in the field of immigration services.

Company Profile:

Our client is an established event organization based in South Australia with a team of around 10 members, including professionals in Accounting, Compliance, Marketing, and several volunteers.

Their work spans three main areas of focus:

1. Event Promotion – Organizing large-scale live concerts featuring international artists.

2. Youth Workshops – Conducting youth engagement programs and creative learning sessions.

3. Charity Arm – Donating proceeds from concerts to charitable causes and community initiatives.

Their most recent major event was the Revive Festival 2025, held in South Australia.

Overall purpose and responsibilities of the role:

As an Immigration Support Specialist, you are responsible for supporting your organization's visa requirements by managing and processing all Temporary Activity (Subclass 408) visa applications, ensuring accuracy, compliance, and timely submission. Your duties include preparing and reviewing applications, verifying documents, coordinating with applicants and the Department of Home Affairs, and maintaining accurate records while resolving any issues or RFIs that may arise.

Duties and Responsibilities:

  • Prepare, review, and submit Subclass 408 visa applications in a timely and accurate manner.
  • Maintain up-to-date knowledge of Australian immigration regulations relevant to Subclass 408 visas.
  • Collect, organise, and verify supporting documents from applicants.
  • Liaise with applicants to provide guidance on required documentation and application steps.
  • Track application progress and manage correspondence with the Department of Home Affairs as required.
  • Maintain accurate records of all visa applications and supporting files.
  • Assist in identifying and resolving any issues or requests for further information (RFIs)
  • Checking emails and portals for updates from artists, managers, or lawyers
  • Communicating with artists about missing documents
  • Using the Migration Manager system to process visa applications
  • Do the compliance checks, including verifying information against visa requirements
  • Ensuring declaration are completed, contract are signed and all endorsement are attached to applicant files.
  • Direct reporting structure was established with the candidate reporting directly to the client, with afternoon time dedicated to liaising with the legal team and preparing questions.
Requirements
  • At least minimum 3 years for experience in immigration, paralegal, or administrative support role
  • Bachelor's degree (Public relation, Human Resources, Migration Law, or any related field)
  • Open to accommodate candidates from BPO, Travel Agency and Human Resource industries.
  • Strong knowledge or willingness to develop expertise in ANY of these Subclass 408, 482, 400, 407 visa processes
  • High attention to detail with excellent organisational skills.
  • Ability to handle confidential information with discretion.
  • Strong written and verbal communication skills.
  • Willingness to learn online application platforms like ImmiAccount, Basecamp, Migration Manager, Google Docs and Docu Sign is nice to have
  • Candidate must have their own equipment

Job type: Permanent

Emp type: Full-time

Schedule: Monday - Friday, 4:00 PM to 12:00 AM Manila time with 30 minute break

Location: Work From Home

Industry: Event Organization

Expertise: Visa Application

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