Technology Support Engineer

2 days ago

Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱900,000 - ₱1,200,000 per year

About Security Bank

We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.

We're changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we're far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role

As a Systems Analyst , you will gather information, documents and analyze business needs and requirements to identify opportunities for improvement in business operations and processes. You will liase with stakeholders in order to understand the structure, policies, and operations of the organization and to recommend solutions that enable the organization to achieve its goals.

Duties and Responsibilities:

  • Elicit detailed functional requirements from product managers/owners, users, and key stakeholders and ensuring they are documented to a detailed standard in user stories for delivery.
  • Identify dependencies, risks and issues as it relates the requirement throughout delivery.
  • Contribute to discovery and facilitate grooming and user-story breakdown sessions
  • Collaborate closely with the Product Manager, Tech Leads, designers, developers, and internal stakeholders throughout solution design and through development
  • Translate business requirements into detailed technical specs for engineering
  • Independently handle complex issues with minimal supervision.
  • Work closely with stakeholders to ensure requirements are captured

About Security Bank

Security Bank is one of the Philippines' best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We're recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes' World's Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): "YOU matter."

Start your BetterBanking career with us today.

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