CSR - Retail Account No Experience Needed

12 hours ago

Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱120,000 - ₱150,000 per year

We are looking for Customer Service Representatives for our Retail Account. You will assist customers with product inquiries, order concerns, account updates, and basic troubleshooting. This role requires excellent communication skills, patience, and the ability to deliver a positive customer experience across calls, chats, or emails.


Key Responsibilities:
  • Handle customer inquiries regarding orders, billing, delivery, returns, and product information
  • Provide accurate and timely resolution to customer concerns
  • Process requests such as refunds, replacements, and order updates
  • Assist customers in navigating retail platforms or online systems
  • Document each interaction clearly and completely in the CRM
  • Follow account-specific guidelines, scripts, and service standards
  • Escalate complex issues to the appropriate department
  • Maintain professionalism and empathy in all interactions

Qualifications:
  • At least HS Graduate (Old Curriculum) or SHS Graduate
  • With 0–6 months CCE (BPO or non-BPO)
  • Technical or IT-related coursework/work background is an advantage
  • Must have B2 CEFR English proficiency (good communication skills)
  • Basic knowledge in computer navigation and online retail platforms
  • Willing to work onsite and in shifting schedules
  • Strong customer service skills: patience, clarity, and problem-solving

  • CSR - Healthcare, Retail, & Airline Account

    2 weeks ago

    Cebu City, Central Visayas, Philippines The HIRD Corp. Full time ₱150,000 - ₱250,000 per year

    Be part of a company where your skills make an impact We're hiring CSRs for Healthcare, Medical, Retail, and Airline accounts. Whether you enjoy assisting patients, supporting travelers, or providing excellent shopping experiences, we've got a role that fits you.Qualifications:HS old curriculum graduates, SHS/College graduates, with at least 2 years/4...

  • CSR - Healthcare, Retail, & Airline Account

    2 weeks ago

    Cebu City, Central Visayas, Philippines HIRD SERVICES PVT. LTD. Full time ₱216,000 - ₱288,000 per year

    Be part of a company where your skills make an impact We're hiring CSRs for Healthcare, Medical, Retail, and Airline accounts. Whether you enjoy assisting patients, supporting travelers, or providing excellent shopping experiences, we've got a role that fits you.Qualifications:HS old curriculum graduates, SHS/College graduates, with at least 2 years/4...

  • CSR Hiring

    2 weeks ago

    Cebu City, Central Visayas, Philippines Global Group Innovative Services, Inc. Full time ₱18,000 - ₱292,000 per year

    OCTOBER MASS HIRING – EXPERIENCED & ASPIRING CSRs (Healthcare | Finance | Retail | Logistics) Up to ₱29,000 Monthly Package + ₱10K–₱20K Bonuses Cebu Sites: IT Park | Montage | Mactan Newtown | J Centre (Mandaue) Start Dates: October 2–30, 2025 Job SummaryWe're hiring Customer Service Representatives (CSRs) for multiple leading accounts in...

  • Start Your Career in Retail Account CSR Cebu Site HS/SHS Grads Welcome

    2 weeks ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱144,000 - ₱600,000 per year

    Note: We do not conduct virtual interviews. Apply via email or onsite only.Location: Cebu City, PhilippinesWork Setup: Onsite | Full-TimeStep into the world of customer service with a top retail brandWe're hiring Customer Service Representatives (CSR) for our Retail Account in Cebu. If you enjoy helping customers, love online shopping, or want to start a...

  • CSR – No Experience Needed

    2 weeks ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱15,000 - ₱25,000 per year

    We are looking for enthusiastic individuals to join our team as Customer Service Representatives. No prior experience is required—comprehensive training will be provided. You will assist customers with inquiries, provide accurate information, and ensure a smooth and positive service experience.Key Responsibilities:Handle inbound/outbound customer calls in...

  • CSR - Retail Account (BPO) | Open for Newbies, Undergrad and SHS

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱276,000 per year

    Fashion Retail Customer Service RepresentativeGet out of your unemployed era + qualify for a 13th month while you still canOne Day Hiring Process so you can start earning asapWith or without experienceAccount: RetailLocation: Cebu IT ParkSchedule: Shifting ScheduleWhat's in it for you?Basic salary up to ₱20,000Plus ₱2,000 non-taxable allowance20% night...

  • csr retail account

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱204,000 - ₱288,000 per year

    NOW HIRING: Customer Service Representative – Retail AccountLocation: Cebu IT ParkWork Setup: OnsiteShifting ScheduleWhat We Offer:Salary Package: ₱17,000 – ₱24,000Account Allowances (to be discussed during offer)Clothing & Transportation Allowances20% Night DifferentialHMO on Day 1Attendance BonusPerformance and Account IncentivesFast One-Day Hiring...

  • CSR (No Experience Needed)

    10 hours ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    We're looking for enthusiastic and motivated individuals to join our team as Customer Service Representatives No experience? No problem — training will be provided This is a great opportunity to start your career in the BPO industry while developing your communication and problem-solving skills in a supportive work environment.Key Responsibilities:Handle...

  • CSR (Financial Voice Account) - No Experience Required

    12 hours ago

    Cebu City, Central Visayas, Philippines Private Advertiser Full time ₱150,000 - ₱250,000 per year

    We are looking for passionate and customer-focused individuals to join our team as Customer Service Representatives In this role, you will be the first point of contact for our customers—providing exceptional service and helping resolve issues in a professional and timely manner.Key Responsibilities:Handle inbound/outbound calls, emails, or chats from...

  • Billing Account CSR

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱288,000 - ₱312,000 per year

    Compensation PackageSalary Range: ₱24,000 – ₱26,000 (based on years of BPO experience)₱5,000 Non-Taxable Allowance₱2,000 Attendance Bonus10% Night Differential₱25,000 Sign-On BonusHMO Coverage on Day 1 (includes 1 free dependent)Available Sites1Nito Site – CSR Billing RoleRequirements:At least 2 years of BPO experienceBilling experience...