
Front Office Associate
2 days ago
Brief Job Description
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Perform all check-in and check-out tasks.
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Answering and screening calls, as well as scheduling appointments
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Welcome guest upon their arrival and assign room.
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Provide information about our hotel, available rooms, rates and amenities.
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Respond to clients' complaints in a timely and professional manner.
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Maintain updated records of bookings and payments.
Qualifications
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Work experience in a similar role.
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Excellent communication and organizational skills
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Ability to observe proper etiquette and maintain a professional appearance
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Working knowledge of Microsoft word, printers, scanners.
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Customer service oriented
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Must have flexible hours
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