Branch Manager

2 weeks ago

Bacolod City, Western Visayas, Philippines N5M Developer and Maintenance Corporation Full time ₱276,000 - ₱600,000 per year

Join a purpose-driven company helping OFWs achieve their dreams. Global SME Loans Inc. offers a supportive team, professional growth, and a chance to make a real difference.

KEY RESPONSIBILITIES:

  • Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
  • Establishes work standards, performance measures, goals and objectives
  • Assigns deliverables/tasks to subordinates
  • Evaluates work performance, tracks and reviews work progress of subordinates
  • Provides direction and guidance
  • Coaches, counsels and motivates subordinates
  • Recommends personnel action/movement
  • Interviews prospective employees for the department and recommends hiring
  • Conducts job orientation and technical trainings
  • Identifies and recommends training program/seminar for staff development
  • Recommends disciplinary actions as needed in concurrence with the Immediate Superior
  • Responsible for attaining the branch monthly target set by the Management
  • Monitors daily production and loan releases to ensure growth of the branch
  • Plans, creates and implements programs/processes for branch employees and clients
  • Maintains good business partnership with Loan Specialist, agency and banks
  • Implements the business plans and programs designed by the Marketing Group
  • Credit approving authority (upon qualification based on performance)
  • Delivers marketing activities within the approved budget
  • Conducts meetings, seminars and orientations for Loan Specialists
  • Reports regularly the performance of branches to the Immediate Superior
  • Ensures that quality service to customers/clients is consistently applied
  • Handles clients complaints or concerns escalated by the staff
  • Represents the branch during Management Committee meetings and other internal/external meetings.
  • Performs other work-related functions and duties that may be assigned.

KEY QUALIFICATIONS:

  • Preferably with degree in Business Management, Sales or Marketing, or other related course.
  • Preferably has 1-3 years experienced as a Branch Manager
  • Should have technical marketing skills, relevant product and industry knowledge
  • Should be a strategist and is capable to think out-of-the-box.
  • Has excellent communication skills (both written and oral), decision-making skills, problem solving skills, presentation skills, training skills, interpersonal skills and networking skills
  • Capable to solve amicably customer's/client's complaints
  • Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical
  • Has the ability to work under pressure and handle challenging situations.
  • Computer-proficient

ADDITIONAL BENEFITS:

  • Leaders Leave
  • Car Plan

At GSLI, we foster a positive and disciplined work culture where your contributions truly matter. Our team lives by our core values — integrity, focus, and care — and we empower employees to grow with us.

Job Type: Full-time

Pay: From Php23,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Flextime
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Bacolod: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 1 year (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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