IT Operations and Security Manager
5 days ago
Location: Remote
Type: Full-Time | 24/7 Support Environment
Compensation: $1,000 – $1,500 USD/month (based on experience)
About the Role
We are seeking an experienced IT Operations & Security Manager to lead our global operations team. In this role, you will ensure the delivery of secure, reliable, and compliant IT services in a 24/7 environment, aligned with SOC frameworks, NIST standards, and CIS Controls.
The ideal candidate will combine technical expertise with strong leadership skills to oversee people, processes, and technology—driving operational excellence and a robust cybersecurity posture.
Key Responsibilities
- Lead and mentor the IT Operations & Security team in a remote 24/7 environment.
- Manage monitoring systems, SIEM, EDR, and endpoint security platforms.
- Oversee incident triage, escalation, and resolution with minimal downtime.
- Build and refine playbooks, processes, and controls aligned with SOC, NIST, and CIS standards.
- Conduct audits, compliance reviews, and risk assessments.
- Track and report KPIs (uptime, MTTR, SLA performance, team efficiency).
- Partner with internal teams and vendors to maintain service quality.
- Drive automation, SOAR, and process optimization for continuous improvement.
Preferred Skills
- Familiarity with ISO 27001, GDPR, HIPAA, or other regional regulations.
- Experience with cloud platforms (AWS, Azure, GCP).
- Scripting/automation experience (Python, PowerShell, SOAR tools).
Requirements
- 6+ years in IT operations & security, including 3+ years in leadership roles.
- Proven experience managing 24/7 operations teams.
- Strong knowledge of SOC, NIST, and CIS frameworks.
- Hands-on experience with SIEM, firewalls, IDS/IPS, EDR, and cloud security.
- Certifications such as CISSP, CISM, CISA, ITIL, or GIAC strongly preferred.
- Excellent leadership, communication, and problem-solving skills.
Benefits
- Competitive salary with performance-based increases.
- Full-time role (40 hrs/week).
- Paid training & performance bonuses.
- Government-mandated benefits (SSS, PhilHealth & PAG-IBIG).
- Holiday pay, overtime pay, night differential pay & 13th-month pay.
- Leave credits & HMO upon regularization.
This is a long-term career opportunity with a supportive team to help you thrive in your work-from-home journey
Job Type: Full-time
Pay: Php60, Php80,000.00 per month
Application Question(s):
- Do you have experience managing 24/7 operations/security teams?
- How familiar are you with SOC, NIST, and CIS frameworks?
- Indicate the security tools you have hands-on experience
- Are you familiar with compliance standards such as ISO 27001, GDPR, HIPAA, or similar regional regulations?
- Do you have experience with scripting/automation (Python, PowerShell, or SOAR tools)?
Experience:
- IT operations & security: 6 years (Required)
- Leadership Role: 3 years (Required)
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