Customer Advisor

4 days ago

Bacolod City, Western Visayas, Philippines Security Bank Corporation Full time ₱300,000 - ₱600,000 per year

The Role

As a
Customer Advisor - New Accounts Officer
, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and accurate service delivery in compliance with the service standards of the Bank.

How you'll contribute

  • Identifies customer's needs, maintains and nurtures customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies to further increase dealings with the Bank
  • Assists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the Bank
  • Manages/attends to customers' complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfaction
  • Processes over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the Bank
  • Acts as a primary co-custodian to the Main Vault Door and Cash Safe and is tasked to conduct end-of-day verification of cash in a vault in accordance with the policies and procedures set by the Bank

What we're looking for

  • Graduate of any Bachelor's Degree course
  • With at least 3 years of combined sales and operations experience in branch banking, preferably handling new account transactions.
  • Must have good interpersonal skills, negotiation skills, and a strong customer service orientation
  • Has an in-depth understanding of the regulatory, quality control, and risk management framework

About Security Bank

Security Bank is one of the Philippines' best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We're recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes' World's Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): "YOU matter."

Start your BetterBanking career with us today.

  • Beauty Advisor

    2 days ago

    Bacolod City, Western Visayas, Philippines Allied Premium Clothing Inc.​ - Popique Beauty Full time ₱513 per year

    Are you passionate about beauty, skincare, and helping others look and feel their best? Join our dynamic team as a Cosmetics Beauty AdvisorWhat You'll Do:Provide personalized beauty consultations to customersDemonstrate and recommend skincare, makeup, and beauty productsWhat We're Looking For:A love for all things beautyPrevious retail of cosmetic sales...

  • Financial Advisor in Mandalagan

    2 weeks ago

    Bacolod City, Western Visayas, Philippines Eastwest Ageas Insurance Full time ₱60,000 - ₱120,000 per year

    Financial Advisor in Mandalagan / Silay / Lacson, Bacolod | Earn 20K Base Salary + following Incentives:Earn as much as P15,000.00 monthly position incentiveEarn as much as P18,000.00 monthly by performing your qualified bestUnlimited earning potential from sales commissions and bonusesAre you passionate about helping fellow Filipinos reach their financial...

  • Part Time Sales Advisor

    2 weeks ago

    Bacolod City, Western Visayas, Philippines H&M Hennes & Mauritz Inc. Full time ₱150,000 - ₱300,000 per year

    Job DescriptionA Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance, and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through store operations and great...

  • Part Time Sales Advisor

    2 weeks ago

    Bacolod City, Western Visayas, Philippines H&M Group Full time ₱150,000 - ₱300,000 per year

    Job Description A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance, and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through store operations and...

  • Customer Advisor

    4 days ago

    Cebu City, Central Visayas, Philippines Healthy Options Full time ₱150,000 - ₱250,000 per year

    Be the reason People Make Better Choices — Start Your Journey with Healthy OptionsAt Healthy Options, we're committed to creating a healthier world — one where individuals take charge of their well-being and make informed choices for a better planet.Since our first store opened at Shangri-La Plaza in 1995, our Customer Advisors have played a vital role...

  • Customer Services Advisor

    2 weeks ago

    Cebu City, Central Visayas, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking a motivated and customer-focused Customer Services Advisor to join our team in Cebu City, Cebu. As a Customer Services Advisor, you will play a vital role in delivering exceptional customer service to our clients. Working in a full-time, onsite position, you will be responsible for handling customer inquiries, resolving issues,...

  • Financial Advisor for Iznart, Iloilo City

    4 days ago

    Iloilo City, Western Visayas, Philippines Eastwest Ageas Insurance Full time ₱300,000 - ₱600,000 per year

    Financial Advisor for Iznart, Iloilo City | 20K Base Salary + IncentivesHave what it takes to be a game-changer in the Filipino insurance industry? Can we hear a big bold YES?Say yes to EastWest Ageas Insurance and be a Bancassurance Financial Advisor today We're looking for authentic, bold, and charismatic stewards ready to work towards our goals and...

  • Customer Service Advisors

    4 days ago

    Ormoc City, Eastern Visayas, Philippines Virtual Staffing Solutions Full time ₱150,000 - ₱250,000 per year

    DescriptionVirtual Staffing Solutions is looking for Customer Service AdvisorsWe are seeking Customer Service Advisors to join our growing team. In this role, you will provide professional, timely, and accurate support to customers through live chat, phone, email, and social media channels. You will also be responsible for processing manual orders using...

  • Customer Service Advisor

    1 week ago

    Cebu City, Central Visayas, Philippines Kaptan Talent Solutions, Inc. Full time ₱300,000 - ₱480,000 per year

    Customer Service AdvisorLocation: IT Park, Cebu city (WFH but may transition to Hybrid next year)Shift Schedule: 3pm-12amType: Full-timeRole OverviewAs an Offshore Customer Service Advisor, you'll be the first point of contact for our valued customers. You'll handle enquiries across multiple channels, resolve issues efficiently, and provide the outstanding...

  • Customer Services Advisor

    4 days ago

    Cebu City, Central Visayas, Philippines AVENSYS CONSULTING INC. Full time ₱150,000 - ₱300,000 per year

    About the role We are looking for a dedicated and friendly Customer Service Advisor to join our team at AVENSYS CONSULTING INC.'. This full-time role ONSITE is based in either CEBU IT PARK or MACTAN and will involve providing exceptional customer service to our valued clients.The Customer Support Associate I position interfaces with customers via inbound...