Technical Engineer

4 days ago

Taguig, National Capital Region, Philippines Cobden & Carter International Full time

Technical Engineer

Roles & Responsibilities:

  • Provide technical support. Feedback promptly to customers; coordinate internal and external resources; keep a long-lasting follow-up for customers. Troubleshoot online and onsite.
  • Promote products positively. To assist sales strategy by introducing the products and solutions to channel clients. Guide client to do product selection and setup.
  • Hold the product training. Improve the cctv technical knowledge of clients. Facilitate the clients to accept the certificated product training.
  • Gather clients and markets technical requirement and feedback to the company. Keep following the improvement and refinement solution from the company to clients.
  • Assist with the project's technical requirement. Analyze SI clients need and help to set up the demo. Finish bidding document and avoid technical bug as part of project support team.
  • Promote brand with marketing team. Deeply introduce technical advantage of brand to stimulate sales.

Qualifications:

  • Experience in CCTV, IT or other related telecommunicate and security industry is preferred.
  • Good communication skills and excellent customer service skills are needed.
  • In depth knowledge of sniff, NSOM, software upgrade.
  • Good English verbal and written skills.
  • Be ready to business travel.
  • Strong passion and positive work attitude

Work Setup:

Shift: Dayshift

Setup: Onsite

Location: Taguig

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.

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