Technical Engineer
4 days ago
Technical Engineer
Roles & Responsibilities:
- Provide technical support. Feedback promptly to customers; coordinate internal and external resources; keep a long-lasting follow-up for customers. Troubleshoot online and onsite.
- Promote products positively. To assist sales strategy by introducing the products and solutions to channel clients. Guide client to do product selection and setup.
- Hold the product training. Improve the cctv technical knowledge of clients. Facilitate the clients to accept the certificated product training.
- Gather clients and markets technical requirement and feedback to the company. Keep following the improvement and refinement solution from the company to clients.
- Assist with the project's technical requirement. Analyze SI clients need and help to set up the demo. Finish bidding document and avoid technical bug as part of project support team.
- Promote brand with marketing team. Deeply introduce technical advantage of brand to stimulate sales.
Qualifications:
- Experience in CCTV, IT or other related telecommunicate and security industry is preferred.
- Good communication skills and excellent customer service skills are needed.
- In depth knowledge of sniff, NSOM, software upgrade.
- Good English verbal and written skills.
- Be ready to business travel.
- Strong passion and positive work attitude
Work Setup:
Shift: Dayshift
Setup: Onsite
Location: Taguig
By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.
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